Copyright © 2008 by High End Systems, Inc.
Printed in the USA All Rights Reserved.
Information and specifications in this
document are subject to change without notice. Certain specifications may be the
result of future software releases. High End Systems, Inc. assumes no responsibility
or liability for any errors or inaccuracies that may appear in this manual.
Trademarks
High End Systems, the Flying Pig Systems logo, the WHOLEHOG, Road Hog and
WHOLEHOG III logos are registered trademarks of High End Systems, Inc.,or High End
Systems, Europe Ltd. Flying Pig Systems, Effects Engine, and Hog are registered
trademarks of Flying Pig Systems. Road Hog is a trademark of High End Systems, Inc.
Windows is a registered trademark of Microsoft corporation. IntelliTouch,
SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
All other brand names and product names used in this book are trademarks, registered
trademarks, or trade names of their respective holders.
Warranty Information
Limited Warranty: Unless otherwise stated, your product is covered by a one year
parts and labor limited warranty. It is the owner's responsibility to furnish receipts or
invoices for verification of purchase, date, and dealer or distributor. If purchase date
cannot be provided, date of manufacture will be used to determine warranty period.
Returning an Item Under Warranty for Repair: It is necessary to obtain a Return
Material Authorization (RMA) number from your dealer or point of purchase BEFORE
any units are returned for repair. The manufacturer will make the final determination
as to whether or not the unit is covered by warranty.
Any Product unit or parts returned to High End Systems must be packaged in a
suitable manner to ensure the protection of such Product unit or parts, and such
package shall be clearly and prominently marked to indicate that the package contains
returned Product units or parts and with an RMA number. Accompany all returned
Product units or parts with a written explanation of the alleged problem or
malfunction. Ship returned Product units or parts to: High End Systems, 2105 Gracy
Farms Lane, Austin, Texas 78758.
Note: Freight Damage Claims are invalid for products shipped in non-factory boxes and
packing materials.
Freight: All shipping will be paid by the purchaser. Under no circumstances will freight
collect shipmentsbe accepted.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND
HIGH END SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HIGH END SHALL NOT BE LIABLE FOR ANY
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING LOST PROFITS,
SUSTAINED OR INCURRED IN CONNECTION WITH ANY PRODUCT OR CAUSED BY
PRODUCT DEFECTS OR THE PARTIAL OR TOTAL FAILURE OF ANY PRODUCT
REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR
NOT SUCH DAMAGE WAS FORESEEN OR UNFORESEEN.
Warranty is void if the product is misused, damaged, modified in any way, or for
unauthorized repairs or parts. This warranty gives you specific legal rights, and you
may also have other rights specific to your locality.
Product Modification Warning
High End Systems products are designed and manufactured to meet the requirements
of United States and International safety regulations. Modifications to the product
could affect safety and render the product non-compliant to relevant safety
standards.
Mise En Garde Contre La Modification Du Produit
Les produits High End Systems sont conçus et fabriqués conformément aux exigences
des règlements internationaux de sécurité. Toute modification du produit peut
entraîner sa non conformité aux normes de sécurité en vigueur.
Produktmodifikationswarnung
Design und Herstellung von High End Systems entsprechen den Anforderungen der
U.S. Amerikanischen
undinternationalen Sicherheitsvorschriften. Abänderungendieses Produktes können
dessen Sicherheit beeinträchtigen und unter Umständen gegen die diesbezüglichen
Sicherheitsnormen verstoßen.
Avvertenza Sulla Modifica Del Prodotto
I prodotti di High End Systems sono stati progettati e fabbricati per soddisfare i
requisiti delle normative di sicurezza statunitensi ed internazionali. Qualsiasi modifica
al prodotto potrebbe pregiudicare la sicurezza e rendere il prodotto non conforme agli
standard di sicurezza pertinenti.
Advertencia De Modificación Del Producto
Los productos de High End Systems están diseñados y fabricados para cumplir los
requisitos de las reglamentaciones de seguridad de los Estados Unidos e
internacionales. Las modificaciones al producto podrían afectar la seguridad y dejar al
producto fuera de conformidad con las normas de seguridad relevantes.
Troubleshooting
The table below describes basic troubleshooting for the Road Hog console hardware. For software
troubleshooting, refer to the Wholehog User Manual or on-line help.
If a problem persists after you try the suggestions listed in the following table, contact High End Systems
Support at 800.890.8989 or [email protected].
Cleaning the Road Hog Console and Touchscreens
To clean the console and touchscreens, use only a soft cloth damped with water. Glass cleaner or other
solvents will dull the finish of the console.
Do not
use alcohol (methyl, ethyl or isopropyl) or any strong
solvent.
Do not
use thinner or benzene, abrasive cleaners or compressed air. Do not wipe the screens with a
cloth or sponge that could scratch the surface.
Problem
Suggestion(s)
The console does not boot
Check that the AC power switch at the back of the console is ON. Press the
power button to boot the console.
No DMX output
Check that fixtures are properly patched
Turn the AC power switch at the back of the console to OFF, wait 10 seconds and turn
it back on.
Look for DMX indicators on fixtures or with a DMX tester.
No Timecode Input
Check that timecode is properly enabled and that the USB LTC widget is properly
connected.
Turn the AC power switch at the back of the console to OFF, wait 10 seconds and turn
it back on.
Confirm timecode source is valid with a timecode tester.
Confirm the Grand Master fader (usually master #1) is up.
No intensity control on
fixtures
Confirm the master for the cuelist is up.
If fixtures are in the programmer or editor, turn off the Blind function.
Check to ensure intensity values are not parked.
The software has frozen or
quit unexpectedly
Press Pig + Open + Backspace to open the Launched Processes window and kill
processes that are not responding by right clicking on them and selecting Kill. Then
restart the process by right clicking and selecting Restart.
The process window will not
open after the software has
frozen or quit unexpectedly
Press and hold the
power button located on the top of the console for 10 seconds
to reboot the console.
The Road Hog system restore routine
allows reinstallation of the software from
a location on the internal hard drive or
from external USB drives.
System Restore from Internal Drive
The Road Hog console includes a system restore routine
that can restore the original software and XPe image on the
console. A protected partition on the hard drive stores the files
needed to create a clean restore of the Road Hog console
software. Newer versions of software may be available at
www.flyingpig.com. To restore your system files from the hard
drive, you’ll need a
USB Keyboard.
Using the Road Hog System Restore Image
1. Connect a keyboard to the console.
2. As the system boots up, press any key on the keyboard
when the boot manager screen is displayed.
Note: This
screen is displayed for only one second during the
boot process.
3. Select
Road Hog System Restore
from the boot manager
screen and press Enter on the keyboard.
Note: Selecting
Road Hog Console
will boot the console normally.
4. A recovery screen will prompt you to select a Partial
recovery or Exit.
Note: The partial recovery process
will reinstall the XPe image and the Wholehog
software without erasing your show files.
5. The console immediately begins drive restoration. The
process may take anywhere from 10-15 minutes, and
will automatically reboot your console when finished.
Do not touch any keys or attempt to interrupt the restore
process. If the process is interrupted for any reason, simply
reboot and return to Step 1 to ensure the
Road Hog console is completely restored.
System Restore from USB Drive
The Road Hog console system restore routine can restore the
original software or upgrade the XPe image from external USB
drives (Flash, CD, ZIP, etc). Newer versions of software may
be available at www.flyingpig.com. To restore your system
files, you’ll need a USB keyboard and a Road Hog System
Restore image on a USB drive (flash, CD, or Zip drive)
Note:
The image must be an ISO image properly extracted to a
CD or bootable flash drive. Instructions on creating a
bootable flash drive follow.
Using the Road Hog System Restore Image
1. Connect a keyboard and your USB drive containing the
System restore image.
2. As the system boots up, press F8 on the keyboard to
display the boot device selection screen.
3. Select the USB device that contains the system restore
image from the list.
4. A recovery screen will prompt you to select a Full or Partial
recovery. A full recovery will erase the show files on the
hard drive and a partial will not.
CAUTION: The Full recovery process will remove
ALL data from the Road Hog hard drive including
show files.
The partial recovery process will reinstall the XPe
image and the Wholehog software without erasing
your show files.
5. The console immediately begins drive restoration. The
process may take anywhere from 10-15 minutes, and
will automatically reboot your console when finished.
Do not touch any keys or attempt to interrupt the
restore process. If the process is interrupted for any
reason, simply reboot and return to Step 1 to ensure
the Road Hog console is completely restored.
6. Once the system is restored and rebooted, remove the
System Restore USB drive and store in a safe place.
Restoring Touchscreen Configuration
after a Full Restore
Following the completion of a full system restore process,
use the following steps to calibrate the touchscreens.
1. Navigate to the
Displays
tab in the
Control
Panel
.
2. Press the
Calibrate Touchscreens
button and follow
the on-screen instructions.
3. Press
Setup
->
Quit
then select
Shutdown
. Once
shutdown, reboot the console to confirm the screens
are calibrated.
Creating a Bootable USB Flash Drive
The Road Hog console system restore routine also contains
a utility to create bootable USB flash drives with or
without a restore image.
CAUTION: This process will remove ALL files from the
USB flash drive.
To create a bootable USB flash drive, you’ll need: a
Road Hog System flash drive or other bootable capable
flash drive greater than 500 MB and a USB Keyboard.
Using the Road Hog System Restore Utility
1. Connect a keyboard and make sure the bootable USB
flash drive is not connected to the console.
2. As the system boots up, press any key on the keyboard
when the boot manager screen is displayed.
Note: This
screen is displayed only for one second during the
boot process.
3. Select
Road Hog System Restore
from the boot manager
screen and press Enter on the keyboard.
Note: Selecting
Road Hog Console
will boot the console normally.
4. The recovery screen will be displayed; at the bottom of
the screen select the button labeled
Create bootable
flash drive
.
5. Insert the USB flash drive and select it from the drop down
list to make bootable.
6. To place the current XPe image from this Road Hog
console on the flash drive, select the check box
labeled
Add restore files to the flash drive
.
7. Press
Select
to create the USB bootable flash drive image.
8. When complete, select
Exit
from the restore screen to
boot the console.
9. Once the USB flash drive is made bootable, you can
use a computer to extract an ISO image from the Flying
Pig website containing the latest Road Hog image.
System Restore
Monitor Controls
On Screen Display (OSD) menu control buttons are located on the top of the console above each monitor
screen. Use these buttons to access the OSD menu system’s monitor controls.
To adjust an OSD option:
1. Press the MENU button to display the OSD Menu.
2. Press the UP button or the DOWN button to navigate to a OSD control option.
3. When the function you want to change is displayed, press the SELECT button.
4. To adjust the Value of the function:
5. Press the UP button increases the value of the selected OSD control option.
6. Press the DOWN button decreases the value of the selected OSD control option.
7. After adjusting the values, press the SELECT button again and the monitor automatically saves
the changes.
OSD Control Option Descriptions
Note: The OSD screen will disappear if no input activities are detected for 45 seconds.
Contrast
adjusts the contrast or the values of color gain (RED, GREEN or BLUE)
Brightness
adjusts the background Luminance of the LCD panel
V-Position
adjusts the display window vertically on the screen
H-Position
adjusts the display window horizontally on the screen
Recall Defaults
resets the factory OSD default settings.
RGB
selects Color Temperature and sets R, G, B gain.
Volume
(not used)
Sharpness
adjusts the color intensity and tint
Phase
(not used)
Clock
(not used)
OSD H-Position
positions the OSD menu screen horizontally in the monitor display
OSD V-Position
positions the OSD menu screen vertically in the monitor display
OSD Timeout
adjusts the amount of time in which the OSD will disappear
Auto Adjust
automatically refreshes the screen and exits the OSD
Language
chooses between English, French, German, Spanish and Japanese for OSD
Info
displays the current monitor resolution and refresh rate
AUTO/SEL DOWN
UP
MENU
Displays and exits the OSD Screen
Navigates the OSD options counterclockwise and
decreases value of a selected OSD control option
Navigates the OSD options clockwise and
increases value of a selected OSD control option
Auto centers screen when OSD screen is not displayed.
When the OSD screen displayed, use SEL to select an OSD
control option and then select the option value you choose
Upgrading the Wholehog Application
The Wholehog control software is being upgraded continually and it is likely that
there is a newer version available. You can find the latest versions at the Flying Pig
Systems website (
http://www.flyingpig.com/support/hog3/downloads/index.shtml
)
Refer to Section 37 of the Wholehog user manual for a description of how to
upgrade the Wholehog application.
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