8
17670
4506
Export Active Energy
0
17671
4507
17672
4508
17673
4509
Total Reactive Energy
0
17674
450A
17675
450B
17676
450C
Import Reactive Energy
0
17677
450D
17678
450E
17679
450F
Export Reactive Energy
0
17680
4510
17681
4511
Primary Power Value = Secondary Power Value * Voltage Ratio * Current Ratio
Chapter 7 After-sales Service
Product Warranty
1.
The product warranty period is one year.
2.
The company is responsible for free maintenance or exchange within one-year warranty period.
3.
The cost of the components and freight shall be charged for improper meter installation and/or
operation.
4.
Over the warranty period, part of the maintenance cost according to actual situation will be
charged.
Service Guarantee
1. Product technical consulting and quality complaints will be replied within 12 hours.
2. Solutions for quality complaints will be provided within 24 hours.
3. Except statutory holidays and force majeure.
Chapter 8
Contact Us
Headquarter Add.: 7F No.1 Aosheng Building, 1166 Xinluo Street, High-tech Development Zone,
Jinan, P.R. China 250101
Factory Add.: 2F Innovation Factory, Feiyue Road, High-tech Development Zone, Jinan, P.R. China
250101
Tel: +86 68621770-863
E-mail: [email protected]
Website: www.heyuanintel.com