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 H.264 Network DVR

 

Copyright 20090by hexacctv co.,Ltd

 

CHARP.9 FAQ

 

C

onnected to the power ,the machine didn’t start running.

 

1.Check whether the power switch is turned on; 

2.Check the operater is correct; 

3. Check whether the power is adequate. 

 

Hanging at the boot screen.

 

1.The hard disk has physical damage; 

2.The system guide is un-normal. 

 

Starting very slow.

 

The error of hard disk can cause the mainboard check the hard disk repeatedly ,so the satrting is very slow   

 

Host restart repeatedly.

 

1.Please check the host power supply ,if connect lots of hard disks ,there may be appear power insufficient ,and cause the host restart repeatedly; 

2.Please unplug the network cable ,and check whether the machine run normally ,the existence of serious network failure may cause the host 

restart repeatedly . 

   

When view the video or playback the recording normally ,the machine hang.

 

1.Check whether the connection of the hard disk ,and replace the failure hard disk timely ; 

2.Check whether the temperature is too high; 

3.Check whether there have heavy current device ,the impact of heavy current will crash the video cable ,and cause the host cannot work. 

 

Содержание HSDVR3507A

Страница 1: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd H 264 Network DVR User Manual Dec 2009...

Страница 2: ...3 Basic Operations 14 3 1 Power on Shut down 14 3 1 1 Power on 14 3 4 Record 17 3 4 1 Recording 17 3 4 2 Playback 18 3 4 3 File Backup 20 CHARP 4 Menu Operation 22 4 1 Menu Preview 22 4 2 Menu Operati...

Страница 3: ...etup 45 7 1 User Account 50 7 2 Exception 53 7 3 System Maintenance 54 7 5 Restore 56 CHARP 8 Remote Network Control and Management 57 8 1 Remote Settings 57 8 1 1 Network Security Settings 57 8 1 2 C...

Страница 4: ...8 5 2 Playback 78 User can playback the local recording files and also can remote playback the files on DVR Click stop to stop playing 78 8 6 Other Operations 79 8 6 1 PTZ and Preset Control 79 8 6 2...

Страница 5: ...ct the distributor Installation DVR should be installed at horizontal place DVR shell should be grounded Make sure the hard disk is installed before the initial using Avoid opening the case or replaci...

Страница 6: ...th analog output interface and VGA interface support monitor output and display output 1 4 8 9 multi screen monitor Display the real time video stream and how many resources be occupied per hour Throu...

Страница 7: ...inux operating system user can browse the system through IE browser Management modes Adopt the enhanced user management only the qualified users can login user can set different users with different a...

Страница 8: ...Support PTZ decoder through the RS485 communications Scalable multiple decoder protocols for the achievement of PTZ and speed dome control functions Smart Operations Friendly Human Computer Interactio...

Страница 9: ...mbination button to get the drop down list click on the list of items to choose When at the mode of PTZ control click the corresponding buttons on screen to control the rotational direction of the cam...

Страница 10: ...switch the window modes of the preview screen start records playback PTZ control start audio set recording modes and more operations 2 Single right click In the mode of Quad click the left button of m...

Страница 11: ...left button of mouse to enlarge the video window to full screen or restore it to multi screens 3 Left double click When at the PTZ control mode double click the left button of mouse at the screen cent...

Страница 12: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd 1 2 3 4 5 6 7 8 9 10 11 12 13 14...

Страница 13: ...S VOL Lens control Volume up Number increase Play at the searching status Play Pause MUTE Mute open close Switch between Full screen and Multi screens playback modes 0 9 10 Number input Enlarge the co...

Страница 14: ...WER mark light is red just please press the POWER key to start the DVR After started the DVR the video output is the default multi screen output mode if the start up time is in the recording time whic...

Страница 15: ...try to avoid especially when it is recording B Unplug the power cable directly When the DVR is running you can shutdown it directly by unpluging the power cable should try to avoid especially when it...

Страница 16: ...e 3 4 Password security measures User can only try five times in every 30 minutes otherwise the account will be locked Note For security reasons please change the default password in time if want to a...

Страница 17: ...ord Before recording please confirm that the DVR has been installed hard disk and the hard disk have been formated correctly 1 Enter into the recording control interface Click the right button of mous...

Страница 18: ...playback and advanced playback User can search file to playback or playback as time 1 Fast Playback Click Search or the right button of mouse under the preview screen then choose playback in the pop...

Страница 19: ...the file or according to time SEARCH TYPE Select the file type that you want to search there are ALL TIME ALARM MOTION for options SEARCH CHANNEL 8channles can be selected PLAY Select the file that y...

Страница 20: ...os are played according to precise time However the play control is effective only for current channel if the video is played in elect model 3 According to time synchronization playback mode the syste...

Страница 21: ...kup files which have selected in the list box This operation only removes the backup file lists but not deleting the files CLR ALL Remove all the backup files of the list box This operation only remov...

Страница 22: ...h day lvf NOTE In the process of backup the figures at the bottom will display the real time progress So users can do some other operations before the system automatically giving a suggestion CHARP 4...

Страница 23: ...uality and so on RECORDING Settings of advance recording timing video dynamic detection external alarm timing and so on The record plan can be carried out during a week and each day could be divided i...

Страница 24: ...ction of the functions that require maintenance upgrade system software VGA ADJUST Regulations of the VGA and audio output parameters ADVANCE RESTORE According to the selection the users can set the w...

Страница 25: ...ol hard disk alarm control advance file files backup and exit Explication All of the following submenu settings become effective only when have been kept in confirmation and the function is selected o...

Страница 26: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 4 2...

Страница 27: ...ht 20090by hexacctv co Ltd 1 Disk information Menu SYSTEM INFO DISK INFORMATION Figure 4 3 Display the types socket positions total capacity and usable capacity of the hard disk which have been connec...

Страница 28: ...n easily LOG TYPE Can choose all system set data management warning videos operation users management START TIME Set the start point of log inquiry END TIME set the end point of log inquiry After the...

Страница 29: ...Network DVR Copyright 20090by hexacctv co Ltd 3 Version information Menu SYSTEM INFO VERSION INFORMATION Figure 4 5 Display the versions of system software hardware and MCU including release date Figu...

Страница 30: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd 4 Online user Menu SYSTEM INFO NET USER Figure 4 6 In view of the information about online users including account name and IP address Figure 4 6...

Страница 31: ...nt Menu HARD DISK Figure 4 7 Display the current hard disk attributes type total capacity usable capacity According to the execution button the users can do some operations such as current formatting...

Страница 32: ...to display channel 5 1 3 Operation Click right key of the mouse when display pop up the shortcut menu then choose PTZ control or press PTZ key to enter the control menu Figure 5 1 Figure 5 2 Figure 5...

Страница 33: ...n stop Auto Iris System will adjust the iris to the best effect automatically after switch on Backlight Compensation Choose this option system will provide backlight compensation when in the dark situ...

Страница 34: ...n monitor if this channel already be choosed the option will be Close monitor 5 4 Alarm Control 5 4 1 Alarm Control Main menu Alarm Control Figure 5 4 Automatic Arm and disarm in schedule according to...

Страница 35: ...work DVR Copyright 20090by hexacctv co Ltd Figure 5 4 5 4 2 Clear Alarm Click right key of the mouse when display pop up the shortcut menu then choose Clear Alarm As the following picture Figure 5 5 F...

Страница 36: ...ord and output But not disarm may trigger the alarm again Icons explication All alarm input channels are at arm status One or several alarm input channels are at arm status One or several alarm input...

Страница 37: ...up Main Menu System Setup Figure6 1 System Setup is including System Encoding Recording PTZ Network Alarm Detection Display Note The user can only enter into the system setup when he has authority Fig...

Страница 38: ...ns for example if choose the time display will be 2009 02 25 Time Format 24 hour format and 12 hour format Language Language options DVR ID When one remote controller controlling several standalone DV...

Страница 39: ...best very good good In general poor bad Stream Rate Encode rate options the higher rate the higher picture quality and the more HDD space will be occupied Frame Rate 1 25 seconds PAL or 1 30 seconds...

Страница 40: ...liest video recording document and continue to record stop video recording means system will stop the current video recording Duration The automatic production video recording document time gap the sc...

Страница 41: ...same record establishment Note Users should save each channels separately after setup complete 6 4 PTZ Setup Main Menu System PTZ Setup Figure 6 5 Figure 6 5 Channel Choose the channel to connect on...

Страница 42: ...pe is 1200 115200 the default is 9600 Data Bit From 5 to 8 the default is 8 Stop Bit 1 2 the default is 1 Check None odd parity Even Parity default is none Flow Control None Xon Xoff the hardware the...

Страница 43: ...ystem and it will be effective If the port has been changed it must display the selected HTTP port such as http 192 168 0 117 1234 DDNS Enable Pass the dynamic domain name analysis server Supports 332...

Страница 44: ...hich is setup to record The patrol time can be setup in system setup Output mode Recording Channel Select the channels need to be recorded if alarm happen when system is in Automatic record mode 3 4 1...

Страница 45: ...ns 3 Drag and drop with the mouse directly to choose the dynamic detection of the region press and hold the left mouse button to set up the detection regions press and hold the right button of mouse t...

Страница 46: ...M DEV OUT The alarm output linkage occurs with alarm SCHEDULE To set the alarm output period for week it means the alarm output and display are allowed within corresponding time SENSITIVITY Can be set...

Страница 47: ...e with the appropriate settings Figure 6 11 Figure 6 11 CHANNEL Choose to the channel for video loss all means all the channels ALARM TYPE Select the type of detection settings video loss ALARM DELAY...

Страница 48: ...image will not be able to conduct on site monitoring By setting the shelter alarm can effectively prevent the occurrence of this phenomenon Figure 6 12 Figure 6 12 CHANNEL Choose to the channel for sh...

Страница 49: ...d the menu baby blue fuchsin heavy green are the three optional color TRANSPARENCY Setting for transparency of the backgroup 25 50 75 are optional Start the turning Start the channel turning function...

Страница 50: ...Ltd CHARP 7 System Management Main Menu Advance to show sub menu including user accounts exception handling system maintenance output regulation restoring the default Figure 7 1 Figure 7 1 7 1 User Ac...

Страница 51: ...each user and permissions other users can only edit your password view their own competence Change Password Select the account needing to be amended enter the current user password and enter the acco...

Страница 52: ...Increase access to the user s menu interface then enter your user name user password and Confirm password password by twice must be the same and configure the list of appropriate popedom for the user...

Страница 53: ...h authority may carry out all operations and the default user is low in permissions to factory default When there is no way users log on or write off the current user the system will automatically log...

Страница 54: ...er Alarm whether allow buzzer alarm prompt or not when there is abnormal situation Alarm output Where there is abnormal alarm start the joint output of alarm Note the system can view the log records o...

Страница 55: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 7 7 7 4 Output Adjustment Main Menu Advance VGA Adjust Figure 7 8 Manage the VGA output adjustment region color brightness and resolution...

Страница 56: ...is the output parameters will be changed to factory set 7 5 Restore Main Menu Advance Restore Figure 7 9 The system back to factory set according to the options menu select the corresponding set to re...

Страница 57: ...8 Remote Network Control and Management 8 1 Remote Settings 8 1 1 Network Security Settings Please setting internet security level before install ActiveX 1 Open IE Browser select Tools Internet option...

Страница 58: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 1...

Страница 59: ...rompt 9 to the marked safe for scripting of ActiveX controls to execute script 9 not marked as safe for the ActiveX controls Initialize and script 9 Binary and script behaviors 9 Binary and script beh...

Страница 60: ...the wide area network connection through the dynamic IP address or domain name to connect when the two sides need to ensure that public network can access it The following introduces the method of lo...

Страница 61: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 4...

Страница 62: ...dress subnet mask default gateway see section 6 5 Network Settings DVR which the subnet mask default gateway and the PC the same as IP address must be in the same network segment but you can not have...

Страница 63: ...uming the current port number for the P such as the right to visit http 192 168 0 X P after select install the ActiveX control the network automatically download and install control Figure 8 6 Figure...

Страница 64: ...m the validity of the domain name Port Input port number and network port number must be set the same port number Username password default username is admin Auto start all channels when succeed in lo...

Страница 65: ...v co Ltd Enter the appropriate parameters select Login Figure 8 8 If the login fails the pop up figure prompted please check the IP address port number user name password Figure 8 8 Figure 8 8 After a...

Страница 66: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 9...

Страница 67: ...o entire screen Full Display The video display window will enlarge to full screen display Start audio Open audio Stop Preview Stop the current channel preview Start Record Save the realtime video Spee...

Страница 68: ...ide of screen come out the dialog Figure 8 11 Figure 8 11 Select the required Server to Status control 8 3 1 Common Reboot server Control server reboot Shut down server Control server shut down Remote...

Страница 69: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 12 8 3 2 Video Remote adjust the parameter of brightness color contrast saturation of video in order to achieve the best video effect...

Страница 70: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 13 8 3 3 Alarm Customer can choose the alarm input port that he needs Figure 8 14...

Страница 71: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 14 8 3 4 Log Customer can remote view the log on digital video recorder Figure 8 15...

Страница 72: ...DVR Copyright 20090by hexacctv co Ltd Figure 8 15 Start time end time choose the time period Log type Can choose all logs system log configuration log data log alarm log picture recording log and use...

Страница 73: ...e download the files of Digital Video Recorder to keep it on the local backup or play Figure 8 16 Figure 8 16 Channel Choose the channel that needs to be search Record type all recording general recor...

Страница 74: ...rk DVR Copyright 20090by hexacctv co Ltd 8 4 Setting Note Choose save which will keep the current setup Choose save all which will keep all the setup Click the right setup enter to setting faceplate F...

Страница 75: ...rding Disk retain space the recording will not use this space Download Setup Catalogue choose the storage place of downloaded files Disk retain space the downloaded files will not use this space Strea...

Страница 76: ...lect a unused window and click the Start button the system will pop up the channel connection selection box The highlighted channel shows that at present it has been in a preview state It can save the...

Страница 77: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd Figure 8 18...

Страница 78: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd 8 5 2 Playback User can playback the local recording files and also can remote playback the files on DVR Click stop to stop playing Figure 8 19...

Страница 79: ...button to setup the preset point and adjust 8 6 2 Lens Control Figure 8 21 focus Control lens to long distance and short distance Auxiliary Auxiliary switch image Fine adjust the focus Aperture Apert...

Страница 80: ...t restart repeatedly 1 Please check the host power supply if connect lots of hard disks there may be appear power insufficient and cause the host restart repeatedly 2 Please unplug the network cable a...

Страница 81: ...ok The water ripple of image is clearly and have interference distortion 1 Check whether there exist short circuit 2 The video cable was interfered by heave current and the video cable cannot connect...

Страница 82: ...the playback 2 Bad disk sectors also leads to the appearing of Mosaic during the playback ActiveX of client can t be updated automatically 1 Whether the IP address accessing server is correct 2 Wheth...

Страница 83: ...D1 100 FPS PAL 120 FPS NTSC CIF 400 FPS PAL 480 FPS NTSC Audio Input BNC 4 BNC 8 BNC 16 Audio Output 8dB 92dB BNC 1 Audio Codec ADPCM Alarm Input 4CH 8CH 16CH Alarm Output 2CH 4CH 4CH Recording Modes...

Страница 84: ...detector is supplied by external power The alarm detector ground terminal parallel with DVR ground terminal NC terminal of alarm detector connect to DVR alarm input ALARM If the users want to reset th...

Страница 85: ...twork DVR Copyright 20090by hexacctv co Ltd Appendix C Alarm Output Interface Instruction 4CH switch alarm output the users can choose often open or close contacts The external alarm device needs extr...

Страница 86: ...H 264 Network DVR Copyright 20090by hexacctv co Ltd...

Страница 87: ...erface Diagram 1 The back panel diagram of 4ch DVR 2 The back panel diagram of 8ch DVR Vout Aout MOUSE USB UTP Vin1 Ain1 Vin2 Ain2 Vin3 Ain3 Vin4 Ain4 Vin5 Ain5 Vin6 Ain6 Vin7 Ain7 Vin8 Ain8 G O1 C O2...

Страница 88: ...Alarm Output USB for USB mouse or USB Disk VINx Video Input BNC 1 2 3 16 Alarm Input MOUSE USB mouse interface forbid to connect with other use device AINx Audio Input BNC A B RS485 interface A B VGA...

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