Heta GREEN200, Руководство по эксплуатации

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8. Warranty conditions
We would like to thank you for purchasing your Heta Greenfire pellet stove. We recommend that
you read:
-
The instructions for installation, use and maintenance
- The warranty conditions specified below:
Heta wood-burning stoves are subjected to thorough quality inspections throughout the manu-
facturing process and before they leave the factory and are delivered to the dealer. The combu-
stion chamber is therefore guaranteed against manufacturing defects for a period of five years.
Other components are guaranteed under the terms of the Danish Sale of Goods Act and carry a
two-year warranty.
The warranty does not cover:
- Wearing parts such as:
- Fireproof stones in the combustion chamber
- Glass
- Sealant tape
- Glass rope
- Stainless steel burn pot
- Any damage arising from inappropriate installation and/or treatment of the stove and/or
customer errors.
- Damage caused by incorrect use.
- Freight costs in connection with repairs under the guarantee.
- Assembly / disassembly in connection with repairs under the guarantee.
Using pellets of poor quality or pellets made of materials other than pure wood can damage stove
components. As a result, the warranty is considered null and void and the manufacturer’s liability
is forfeited.
Transport damage is not covered by the warranty. We therefore advise you to check the stove
immediately on delivery and to inform the dealer immediately if damage is discovered. The manu-
facturer’s warranty obligations are limited to those described above, and no claims can be made
on the basis of a verbal request.
When making a claim, please state the invoice no.
Warning
If unauthorised changes are made to your pellet stove and parts other than original spare
parts are used, the guarantee will be considered null and void.