21D-429C
64
8. Troubles occurring due to handling against the use instructions or precautions
specified in this operation manual.
Initial defects
The period within 30 days from the date of shipping the product is defined as the initial
defect period for the product. The product will be replaced with a new one or repaired
free of charge provided that it is returned to the outlet store through which you
purchased the product or our Sales Office, checked, and recognized as having initial
defects. For initial defects, we shall be responsible for the shipping cost.
But it is in Japan only. In case of purchasing the products out of Japan, it will be decided
after conference about shipping cost for returning back, insurance cost, custom duty.
Disclaimer
We will assume no liability for any damages or monetary losses, direct or indirect, arising out
of troubles, failures, or use of the product.
Repair service period
Only if we have the stock of parts for repairing, even if after finishing the warranty
period, we will repair the product within 5 years after end of production for a fee.
However, we reserve the right to use substitute parts or devices for repairing purposes if
there are unavoidable reasons such as unavailability of service parts.
Others
●
Independent of the warranty period, the product to be repaired shall in principle be
brought into our site because of the necessity of using measuring instruments or the
like for adjustments etc., and the shipping cost etc. incurred in bringing the product
into our site shall be borne by the customer.
●
In such cases where you request a trip to your place for repair or need substitute
devices during the warranty period, please contact the outlet store through which you
purchased the product or our Sales Office. We will correspond for a fee.
●
We reserve the right to refuse replacement or repair if we are unable to reproduce the
concerned failure at our engineering department after receipt of a request for repair.
In addition, an additional charge may be made to the customer for the technical
examination cost incurred in reproducing the failure.
●
The information in this manual, our website, catalog we supply, is subject to change
without prior notice. Please be forewarned.
Warranty
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