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Warranty is conditional upon adherence to these guidelines.

General Care of the 

H.0IL/Sm.0IL

  

The 

H.0IL/Sm.0IL

 has been designed to provide years of reliable, accurate 

measurements of floating product (L.N.A.P.L) and sinking layers (D.N.A.P.L.).  

The 

Intrinsically Safe Certification

 makes the 

H.0IL/Sm.0IL

 ideal for use in 

hazardous environments.
•  Avoid sharp edged casing, use the tape guide on the unit to prevent  

damage to the tape.

•  Take care to avoid the tape becoming entangled with other equipment  

in boreholes or wells, use stilling pipes when possible.

•  Neatly rewind and clean the tape after each use.  

Refer to: Cleaning the 

H.0IL/Sm.0IL

.

DO NOT 

use the 

H.0IL/Sm.0IL

 as a guide to backfilling, bentonite sealing or 

sand packing in wells. This type of material falls through the water column at  

a much slower rate than the 

H.0IL/Sm.0IL

 probe and can result in a trapped 

tape and probe.

DO NOT

 allow the tape to “freefall” down the well, it may become caught in  

other equipment in the well.

Warranty is conditional upon adherence to these guidelines.

Equipment Check

Switch the 

H.0IL/Sm.0IL

 on by pushing the start button in the center of the 

electronic panel. The green LED indicates that the unit is ready for use. If the 

LED does not light, then replace the battery. The green LED will stay on for 

approximately 8 minutes. Every time the start button is pressed the 8 minute  

timer will reset. When the 9 volt battery is almost drained, the green LED will  

start to blink when the unit is signalling. The battery should be replaced as  

soon as possible (see Figure 1).

NOTE:

 Accurate battery orientation diagram inside of battery box.

•  Inspect the probe lens for any signs of damage or buildup of dirt/residue. 

The lens should be clean and clear before use.

•  To maintain intrinsic safety, ensure the ground lead is securely fastened  

to the back of the frame and in good condition.

•  Ensure the two panel retaining thumb screws (nuts) are tight*. Test  

unit by lowering probe into water that is shielded from light (intermittent  

tone will indicate).

NOTE:

 The probe will not work in ambient light conditions.

Use in the Field

Before using the 

H.0IL/Sm.0IL

, ensure the two panel retaining thumb screws (nuts) 

are tight* and the ground lead is connected to a grounding source. Switch the unit 

on by pushing the start button in the center of the electronic panel (see Figure 1). 

The unit will now be active for 8 minutes (the unit switches itself off automatically). 

The green LED indicates that the unit is ready for use. If the green LED switches off 

while the meter is being used, push the center start button again to re-start the unit.
•  To avoid damaging the tape on the side of the casing, hang the  

H.0IL/Sm.0IL

 on the casing and run the tape over the guide on the frame  

leg (see Figure 3). If you cannot hang the unit, hold the 

H.0IL/Sm.0IL

 away 

from the side of the casing and guide the tape down the center of the well. 

•  Swivel the probe holder on the frame to allow the tape free movement  

down the well (see Figure 3).

•  Note the inverted triangle on the probe holder serves as a datum point 

indicating “top of casing” (see Figure 3).

•  When taking measurements, it is suggested to lower the probe down the 

well until the top of the water/product is reached. 

Water is indicated by an 

intermittent tone and product is indicated by a solid tone

. Note the depth 

marking on the tape. 

DO NOT

 try to measure the product/water interface at 

this stage. Allow the probe to pass through any product into the water below 

(indicated by the intermittent tone). Now slowly withdraw the probe until the 

tone changes from intermittent to solid. This point indicates the base of the 

product layer. Note the depth marking on the tape. This method avoids having 

the product drawn down into the water giving false interface readings.

•  In cold weather, condensation may form on the lens as it contacts the 

warmer moist air in the well, this causes the unit to falsely sound as product. 

To overcome this, allow the probe to acclimatize in the well or lower the 

probe into the water, then take readings.

•  When rewinding the tape, remove as much water and debris as possible 

from the tape and probe.

Removing the Probe

To remove the probe you will need a 1/2” and 9/16” wrench. Use the wrenches 

to fully loosen the nut closest to the link and gently separate the link from the 

probe (see Figure 2). Care must be taken to avoid breaking/pinching the wires 

while removing or replacing the probe. 
Make sure connections are tight.

Cleaning the 

H.0IL/Sm.0IL

  

Always clean the 

H.0IL/Sm.0IL

 after use in the field to maintain optimal 

performance and extend the life of the unit.
If the electronic panel is removed first, the reel and tape can be washed gently 

with a power washer. Remove the retaining thumb screws (nuts) (see Figure 1)  

to release the panel*. Take care not to lose the thumb screws as the unit will not 

work without them*.
We strongly recommend using biodegradable household dishwashing liquid.  

The reel, tape and probe may be cleaned and de-greased with the following:
•  Soap solution 

•  Fantastic

® 

• Windex

®

•  Joy

® 

•  Top Job

® 

•  Mr. Clean

®

•  Formula 409

® 

• GOO-GONE

® 

•  Green Clean

®

NOTE: DO NOT

 clean the probe lens with any abrasive cleaners or products  

that contain alcohol.

Troubleshooting the 

H.0IL/Sm.0IL

  

Q.   Why doesn’t the unit sound when the probe contacts water?

A.   • 

Do not

 test in ambient light conditions.

 

• Make sure retaining thumb screws are tight (

H.0IL

) (Figure 1).

 

•  Make sure the connection of the male and female connectors  

in the probe/link are connected tightly (see Figure 2).

Q.    Why does the unit continuously sound when the probe is not in  

water/product?

A.   •  Make sure the electronic panel is oriented in the correct position  

on the unit (battery box should be under the 

Heron

 Logo).

 

• Make sure probe lens is clean and clear.

For more troubleshooting tips please visit our website  

at 

www.heroninstruments.com

Contact Heron Instruments or your Heron Distributor if you cannot isolate  

the problem.

Warranty (5 years, probe 1 year)

Heron Instruments Inc.

 

warrants to repair or replace any defective equipment or 

part upon inspection by a 

Heron

 service technician. Warranty will be determined 

to our satisfaction to have a defect in workmanship or original material. The 

customer is responsible for all shipping fees to return the item to 

Heron

This warranty shall not apply to damage of equipment caused by improper 

installation, usage, storage, alteration or inadequate care.
In no event shall 

Heron

 be held liable for any direct, indirect or consequential 

damages, abuse, acts of third parties (rental equipment), environmental conditions  

or expenses which may arise in connection with such defective equipment.

Heron Instruments Warranty

 coverage does not extend to the following:

•  Tape, bag or batteries used with the product.
•  Products used as rental equipment. 
•  Products contaminated by materials which are known to be hazardous  

and have rendered the unit unserviceable.

•  Parts failure due to neglect in cleaning or servicing.
•  Failure of parts caused by misuse.

For service information:
•  visit 

www.heroninstruments.com

 under the 

CONTACT

 heading

•  email 

[email protected]

•  call 

1-800-331-2032

 or 

905-628-4999

H.0IL

 and 

Sm.0IL

 Interface Meter Instructions

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