Heritage Bathrooms Guarantee Cont.
The guarantee does not cover:
Damage or defects caused by
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General wear and tear (including special non-chrome finishes; components such as filters, seals,
‘O’ rings and washers)
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Incorrect installation
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Repair using non-Heritage parts
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Accidental or wilful misuse
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Corrosion and the use of inappropriate cleaning products.
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System debris including the build-up of limescale (which can be controlled through regular
servicing and maintenance)
Compensation for loss of use of the product or consequential loss of any kind.
In the interests of continuous product improvement, Heritage reserves the right to alter product
specifications without notice.
Need help?
In the unlikely event that you encounter a problem with your Heritage product, you must, in the first
instance, contact the retailer you purchased it from. They will advise as to whether it is due to a
manufacturing fault or an installation fault. If the problem is due to a manufacturing fault, they will contact
us to arrange a supply of a replacement product as soon as possible. To speak to a Heritage customer
service advisor, please contact our technical helpline on
0844 701 8503
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