Hercules Technical Support
http://ts.hercules.com
3
7)
Check the status of the
bulk device (Hercules DJ Console RMX Bulk)
in the
Device Manager.
Whether or not the bulk device
(Hercules DJ Console RMX Bulk)
is enumerated
correctly, right-click on it and select
Uninstall
.
Then, click in an empty area of the Device Manager, and from the
Action
menu,
select
Scan for Hardware changes.
This will insure
the latest driver is used
.
8)
Launch the manual updater. For that click
Start/Run
and enter the following
command (including quotes):
"C:\Program Files\Hercules\Audio\DJ Console Series\firmware\HDJSeriesUpdater.exe" –manual
If the updater sees the device, make sure that under
Current
column (in the DJ
Console Series – Firmware Updater), the Firmware Controller should be
boot
and
under
Flash
column, the Firmware Audio is selected.. If not, unplug and re-plug
again following the same procedure as described in
Step 6
.