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Item 64986
Troubleshooting
Problem
Possible Causes
Likely Solutions
Tool will not start. 1. Battery Pack not properly
connected.
2. Battery Pack not
properly charged.
3. Battery Pack worn out.
4. Internal damage or wear.
(Carbon brushes or
Trigger, for example.)
1. Remove Battery Pack, make sure there are no
obstructions, clean battery contacts on tool, reinsert the
Battery Pack according to its shape (it should only fit one
way), and press firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and operating properly.
Give enough time for Battery Pack to recharge properly.
3. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
4. Have technician service tool.
Tool operates
slowly.
1. Forcing tool to work too fast.
2. Battery Pack wearing out.
1. Allow tool to work at its own rate.
2. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Performance
decreases
over time.
1. Carbon brushes worn
or damaged.
2. Blade dull or damaged.
1. Have qualified technician replace brushes.
2. Keep blades sharp. Replace as needed.
Excessive noise
or rattling.
Internal damage or
wear. (Carbon brushes or
bearings, for example.)
Have technician service tool.
Overheating.
1. Forcing tool to work too fast.
2. Blade dull or damaged.
3. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Keep blades sharp. Replace as needed.
3. Wear ANSI-approved safety goggles and
NIOSH-approved dust mask/respirator while
blowing dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect Battery Pack and Charger power supply before service.
