Page 10
For technical questions, please call 1-888-866-5797.
Item 57735
Troubleshooting
Problem
Possible Causes
Likely Solutions
Tool will not start.
1. Battery Pack not properly connected.
2. Battery Pack not properly charged.
3. Battery Pack burnt-out.
4. Internal damage or wear. (Carbon
brushes or switch, for example.)
1. Remove Battery Pack, make sure there
are no obstructions, reinsert the Battery
Pack according to its shape (it should
only fit one way), and press firmly until
the Battery Pack locks in place.
2. Make sure Charger is connected and
operating properly. Give enough time
for Battery Pack to recharge properly.
3. Dispose of old Battery Pack
properly or recycle. Replace Battery Pack.
4. Have technician service tool.
Tool operates slowly. 1. Excess pressure applied to workpiece.
2. Battery Pack power low.
3. Battery Pack burnt-out.
1. Decrease pressure, allow
tool to do the work.
2. Recharge Battery Pack.
3. Dispose of old Battery Pack
properly or recycle. Replace Battery Pack.
Performance
decreases over time.
1. Carbon brushes worn or damaged.
2. Battery Pack wearing out.
1. Have qualified technician replace brushes.
2. Battery Pack capacity will gradually
decrease through use. If symptoms
are severe, recycle old Battery Pack
(or dispose of properly) and replace it.
Excessive noise
or rattling.
Internal damage or wear.
(Carbon brushes or bearings, for example.)
Have technician service tool.
Overheating.
1. Forcing tool to work too fast.
2. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Wear ANSI-approved safety goggles
and NIOSH-approved dust mask/
respirator while blowing dust out of
motor using compressed air.
Tool does not
sand effectively.
1. Accessory loose.
2. Accessory damaged, worn or
wrong type for the material.
1. Confirm accessory spindle is correct.
2. Check condition and type of disc accessory.
Use only proper type of accessory
in good condition.
Follow all safety precautions whenever diagnosing or servicing
the tool. Disconnect power supply before service.
PLEASE READ THE FOLLOWING CAREFULLY
THE MANUFACTURER AND/OR DISTRIBUTOR HAS PROVIDED THE PARTS LIST AND ASSEMBLY DIAGRAM
IN THIS MANUAL AS A REFERENCE TOOL ONLY. NEITHER THE MANUFACTURER OR DISTRIBUTOR
MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND TO THE BUYER THAT HE OR SHE IS
QUALIFIED TO MAKE ANY REPAIRS TO THE PRODUCT, OR THAT HE OR SHE IS QUALIFIED TO REPLACE
ANY PARTS OF THE PRODUCT. IN FACT, THE MANUFACTURER AND/OR DISTRIBUTOR EXPRESSLY
STATES THAT ALL REPAIRS AND PARTS REPLACEMENTS SHOULD BE UNDERTAKEN BY CERTIFIED AND
LICENSED TECHNICIANS, AND NOT BY THE BUYER. THE BUYER ASSUMES ALL RISK AND LIABILITY
ARISING OUT OF HIS OR HER REPAIRS TO THE ORIGINAL PRODUCT OR REPLACEMENT PARTS
THERETO, OR ARISING OUT OF HIS OR HER INSTALLATION OF REPLACEMENT PARTS THERETO.
Record Product’s Serial Number Here:
Note:
If product has no serial number, record month and year of purchase instead.
Note:
Some parts are listed and shown for illustration purposes only, and are not available
individually as replacement parts. Specify UPC 193175421692 when ordering parts.
