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Warranty
Warranty Policy
4 year limited warranty on Henx outdoor power equipment and 2 year limited
warranty on HENX battery packs and chargers.
Please contact Henx customer service center400-8575505 any time you have
questions or warranty claims.
Limited Service Warranty
For four years from the date of original retail purchase, this Henx product is warranted
againstdefectsinmaterialorworkmanship.defectiveproductwillreceivefreerepair.
For two year from the date of original retail purchase, the Henx battery pack and
charger are warranted against defects in material or workmanship. defective
product will receive free repair.
This warranty does not cover routine maintenance parts and consumables that can
wear out from normal use within the warranty period.
a) This warrantyappliesonlytotheoriginalpurchaseratretailandmaynot
be transferred.
b) The warranty period for any
Henx
product or part used for industrial, professional
or commercial purpose is ONEyear.
c) This warranty is void if the product has been used for rental purpose.
d) This warranty does not cover the damage resulting from modification, alteration or
unauthorized repair.
e) Thiswarrantyonlycoversdefectsarisingundernormalusageanddoesnotcover
any malfunction, failure or defect resulting from misuse, abuse (including overloading
oftheproductbeyondcapacityandexposuretowaterorrain),accidents,neglector
lack of proper installation, and improper maintenance or storage.
f) This warranty does not cover normal deterioration of the exterior finish, including but
notlimitedtoscratches,dents,paintchips,ortoanycorrosionordiscoloringbyheat,
abrasive and chemicalcleaners.
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