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If you obtain service under this policy, you authorize LEFEET to store, use, and process your contact information, including name, phone numbers, address, and e-mail
address. You agree and understand that it is necessary for LEFEET to collect, process and use your information to perform service under this policy. We may contact you
to inquire about your satisfaction with our service or to notify you about any product recalls or safety issues.
In order to achieve these aims, you authorize LEFEET to transfer your information to any country where we do business and to provide it to entities acting on our behalf.
We may also disclose your information where required by law.
Use of Personal Contact
Information
When after-sales service involves the replacement of a product or part, the replaced product or part becomes LEFEET’s property and the replacement product or part
becomes your property. Only unaltered LEFEET products and parts are eligible for replacement.
Replacement products or parts provided by LEFEET may not be new, but it will be in good working order and at least functionally equivalent to the original product or
part’s warranty. A replacement product or part shall be covered for the time remaining in the original product’s warranty.
Product and Part
Replacement
WARRANTY SERVICE
What to do before
obtaining After-Sales Svices
Please specify the problems with the product after contacting LEFEET.
LEFEET technician will attempt to diagnose and resolve your problem by phone, email, or remote assistance. If your problem cannot be resolved over the telephone,
you may be required to deliver the product to LEFEET for further examination. LEFEET will arrange for repair or replacement service under this Limited Warranty Service.
LEFEET guarantees that the LEFEET S1 PRO products you purchase are designed and manufactured according to the qualified standards. Under normal use, there is no
functional defect during the warranty period. If you have any problem in the process of using, we recommend that you first check the user manual, furthermore, you
can also download the user manual, FAQ, instructional video or support forum on our website.
Your LEFEET S1 PRO includes a one-year limited hardware warranty which starts from the date of the sales invoice, the warranty period of the main body is 12 months
while the warranty period of the battery is 6 months. If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days
after the production date that shows on the product, or otherwise specified by LEFEET.
If repairs are not feasible or commercially unfeasible, we may replace this product with new or refurbished products with similar features. After repair, firmware
upgrade and replacement, the replaced product or accessory will be covered by the same warranty during the remaining warranty period of the original product.
If a product does not function as warranted during the warranty period, please contact us through [email protected] to obtain after-sales service.
LEFEET may not offer after-sales service in some area,the policy of after-sales service varies from different places. Additional charges may be required for services
outside the regular service scope. Please contact us for information specific to your location.
How to Obtain After-Sales Services
Main Unit
Scope of Services
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Содержание LEFEET S1 PRO
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