www.heinner.com 200W, 220-240V~50/60Hz
VIII.
TROUBLESHOOTING
Please check the details below before calling our Technical Support for repair or service.
Machine does not start
• Check if the device is plugged properly to a power outlet.
• Check the parts of machine and make sure that each component is assembled and
attached correctly.
Machine’s juice output is low
• Ensure that the rubber at the bottom of chamber is plugged tightly and firmly to the
chamber.
• Fresh fruits give the highest level of juice content.
Machine stops working
• Check if you have put excessive food materials in the machine.
• Check food material composition (e.g. cords, hard fruit core) that may have caused
blockage.
• Press the REV Button for 3 to 5 seconds, and then press the ON button. If the machine
is still not working, simply turn it OFF and clean the chamber.
Machine emits sound while juicing and vibrates
• It is normal for the machine to produce some sound as it squeezes the fruits or
vegetables into marsh.
• Depending on the type of ingredient, hard ingredients (such as carrot, potato,
beetroot, radish and etc.) may cause the machine to emit louder than soft ingredients.