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Problem
Possible cause & Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to a colder level
to solve this problem.
It is normal that the freezer is not operating during the defrost cycle, or for a short time
after the appliance is switched on to protect the compressor.
Odors from the
compartments
The interior may need to be cleaned
Some food, containers or wrapping cause odors.
Noise from the
appliance
The sounds below are quite normal:
•
Compressor running noises.
•
Air movement noise from the small fan motor in the freezer compartment or
other compartments.
•
Gurgling sound similar to water boiling.
•
Popping noise during automatic defrosting.
•
Clicking noise before the compressor starts.
•
Clicking noise when you get the water.
•
The motor running noises when you get the ice.
Other unusual noises are due to the reasons below and may need you to check and take
action:
The cabinet is not level.
The back of appliance touches the wall. Bottles or containers fallen or rolling.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it will need to run more when in
following circumstances:
•
Temperature setting is set colder than necessary
•
Large quantity of warm food has recently been stored within the appliance.
•
The temperature outside the appliance is too high.
•
Doors are kept open too long or too often.
•
After your installing the appliance or it has been switched off for a long time.
A layer of frost occurs
in the compartment
Check that the air outlets are not blocked by food and ensure food is placed within the
appliance to allow sufficient ventilation. Ensure that door is fully closed. To remove the
frost, please refer to the Cleaning chapter.
Temperature inside is
too warm
You may have left the doors open too long or too frequently; or the doors are kept open by
some obstacle; or the appliance is located with insufficient clearance at the sides, back and
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please see
below.
Warning!
Don't try to repair the appliance yourself. If the problem persists after you have made the
checks mentioned below, contact a qualified electrician, authorized service engineer or the shop
where you purchased the product.
Warning!
A child entrapment warning statement is included in either the operating instructions or
in a use and care manual provided with each refrigerator.
Danger!
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
•
Take off the doors.
•
Leave the shelves in place so that children may not easily climb inside.
XIII. TROUBLESHOOTING
