Warranty
How the warranty applies
As the makers, we warranty against possible material or construction defects,
provided the following conditions are satisfied :
• Proof of purchase. The warranty starts on the date of purchase.
• Only the first owner is entitled to the warranty.
• 2 years for the frame, fork, all mechanical and electrical parts, except normal wear
and tear items.
• 2 years for the battery up to 70% depth of discharge from its original rated
capacity. This can be verified by the dealer where the bike was purchased.
How the warranty does not apply
• When the bicycle is used negligently or has damage resulting from a traffic
accident.
• Normal wear and tear.
• Poor maintenance or modifications that no longer comply with regulations or
original specifications.
• Damage due to external causes.
• The bicycle is used for rental.
• The battery pack is used incorrectly or damaged. This also applies to improper
charging.
• Compensatory costs arising from damages or accidents, or cost incurred by loss
of the bicycle’s usage.
How the warranty works
• Original defective parts that are sent or returned to the dealer for assessment
will be replaced by the same or equal value part.
• Labor and transportation charges are not included.
3
