6
200256-02
SYMPTOM
Light stays on
continuously.
Light flashes on
and off.
Light does not
stay on in Man-
ual mode.
POSSIBLE CAUSE
1. There is a heat source like an air
vent, dryer vent, or brightly-painted,
heat-reflective surface in the cover-
age area. (Install shield on sensor
in the direction of heat source.)
2. Light control is in Manual Mode.
(Switch to Auto.)
3. Light control is in
D
ual
B
rite
®
mode.
4. Sensitivity is set too high. (Reduce
sensitivity.)
1. Sensor is in the Test mode. (While
in TEST mode, light only stays on
for 5 seconds.)
1. Nearby large, light-colored objects
reflecting light may trigger the
shut-off feature. Do not point other
lights at the sensor.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Bulbs are loose or burned out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect (re-
check after dark).
5. Incorrect circuit wiring, if this is
a new installation.
1. Sensor may be installed in a
relatively dark location.
2. Sensor is in Test. (Set control
switch to an ON-TIME position.)
1. Sensor may be sensing small
animals or automobile traffic.
(Reduce sensitivity.)
SYMPTOM
Light will not
come on.
Light comes on
in daylight.
Light comes on
for no apparent
reason.
TROUBLESHOOTING GUIDE
TWO YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to
state or province to province.
For a period of two years from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and
other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any
furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience,
installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY
ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.
com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to
5:00 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
No Service Parts Available for this Product
