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Heat & Glo • ST-36TR-IFT, PIER-36TR-IFT Owner’s Manual • 2482-981 Rev. B • 3/17
Safety Alert Key:
• DANGER!
Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING!
Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE:
Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Speci
fi
c Information
A. Appliance Certi
fi
cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Speci
fi
cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Speci
fi
cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Speci
fi
cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 8
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
G. Appliance Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
H. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
I. Operation During A Power Outage - Intelli
fi
re™ Touch . . 13
J. Detailed Component Operating Instructions
-
Intelli
fi
re™ Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Maintenance and Service
A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 16
B. Maintenance Tasks - Homeowner . . . . . . . . . . . . . . . . . . 16
C. Maintenance Tasks - Quali
fi
ed Service Technician . . . . . 18
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance . . . . . . . . . . . . . 20
B. Frequently Asked Questions - IntelliFire™ Touch
Controls (IFT-RC400) . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
C. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C. IFT-RC400 IntelliFire™ Touch Remote Control
User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
= Contains updated information.
