Harman® • Absolute43-C Owner’s Manual_R8 • 2018 -___ • 05/20
9
3-90-00772C
ISSUES
SOLUTIONS
Metallic noise.
Noise is caused by metal expanding
and contracting as it heats up and cools
down, similar to the sound produced
by a furnace or heating duct. This
noise does not affect the operation or
longevity of your appliance.
White ash
buildup on
glass.
This is normal. Clean the glass using
any non-abrasive glass cleaner.
Glass has
buildup of black
soot
Excessive build-up of ash. The lower
burn settings will produce more ash, the
higher burn settings produce less. The
more it burns on low the more frequent
cleaning of the glass is required.
Glass has
turned dirty.
Excessive build up of ash. The lower
burn settings will produce more ash, the
higher burn settings produce less. The
more it burns on low the more frequent
cleaning of the glass is required.
Fire has tall
flames with
black tails and
is lazy.
The feed rate needs to be reduced
or the burnpot needs cleaning. Heat
exchanger or exhaust blower needs
cleaning.
Smoky start-up
or puffs of
smoke from the
airwash.
Burnpot may be dirty, Clean the
burnpot.
Large flame at
start-up.
This is normal. Flame will settle down
once the fire is established.
Missed Ignition
Ensure pellets in burnpot
Ensure holes in burnpot are clear of
obstructions above the igniter. See
Burnpot Maintenance.
Check to see if the ignitor is getting hot,
if not replace ignitor. *See addendum
for manual ignition instructions for
emergency heating needs.
G. Frequently Asked Questions
With proper installation, operation, and maintenance your
appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist
a qualified service person in the diagnosis of a problem and
the corrective action to be taken.
Contact your dealer for additional information
regarding operation and troubleshooting. Visit www.
harmanstoves.com to find a dealer.
Touch Up Paint
The touch up paint provided with your unit is for fixing minor
chips or blemishes that may occur after stove installation.
Unfortunately, because the finish of your stove is baked on,
this touch up paint may not be a perfect match to the color
of the original finish.
To use this touch up paint:
Ensure the stove is cool and
that the surface to be painted is clean. Apply in several light
coats and take care to only coat the chipped area. Allow the
paint to dry for 24 hours before touching or firing the stove.
H. Fire Safety
To provide reasonable fire safety, the following should be
given serious consideration:
• Install at least one smoke detector and CO detector on
each floor of your home. The National Fire Protection
Association (NFPA), recommends one Smoke Alarm on
every floor, in every sleeping area, and in every bedroom.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A fire extinguisher to contend
with small fires.
• In the event of a hopper fire:
• Evacuate the house immediately.
• Notify fire department.
