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Wireless Hearing Aid Data Security Statement 

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When using the SurfLink Mobile or SurfLink Mini Mobile as a cell phone accessory, the hearing 
aid microphones can be used to transmit the patient

s voice (JustTalk feature) during a phone 

call.  The JustTalk feature can be disabled on the SurfLink Mobile. 

The SurfLink Media, SurfLink Mobile, SurfLink Remote Microphone, and SurfLink Mini Mobile 
devices are the only Starkey accessory devices that can capture and wirelessly transmit audio 
that can be successfully decoded by the hearing aids. 

The SurfLink Programmer can detect the presence of a specific 900sync hearing aid within its 
range (about 10 meters).  The programmer could also change the programming of a 900 MHz 
hearing aid within its range.  The risk of program alteration can be mitigated by setting a hearing 
aid lock code in Inspire when the hearing aid is initially programmed. 

2.4 GHz Wireless Hearing Aids 

Starkey Halo, Halo 2, Halo iQ, Livio, Livio AI, and Livio Edge AI 

hearing aids “2.4 GHz hearing aids” 

operate in the 2.4 to 2.4835 GHz band and use a number of methods to provide secure 
communications. 

Bluetooth Security 

2.4 GHz hearing aids communicate with the Starkey 2.4 GHz Programmer, and with Apple iOS

TM1

 

devices, (including the iPhone®

2

) and Android

TM3

 mobile devices

4

 that use the Thrive hearing 

control application using the Bluetooth®

5

 Low Energy protocol.  In addition, the Starkey Hearing 

Technologies Remote, Starkey Hearing Technologies TV, Remote Mic, Mini Remote 
Microphone, and Table Microphone communicate with Halo iQ

6

, Livio, Livio AI, and Livio Edge AI 

hearing aids using the Bluetooth Low Energy protocol to pair with the hearing aids and generate 
the encryption key used for sending com

mands to the paired hearing aids.  In today’s world, 

because information is being transmitted, there are occasionally concerns about the security of 
the information that is being sent. 

The Bluetooth Low Energy protocol used in the 2.4 GHz hearing aids is very secure.  From a 
technically descriptive standpoint, that protocol is based on RFC 4493, which employs a cipher-
based message authentication code (CMAC) that uses the advanced encryption standard (AES-
128) as the block cipher function.  In practical terms, this means that once two devices are 
paired with each other, all information passed between the devices is encrypted and therefore 
effectively undecipherable by any other device. 

The lone security risk exists only during pairing.  2.4 GHz hearing aids use LE legacy pairing.  This 

 

1

 iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under 

license by Apple, Inc. 

2

 iPhone is a registered trademark of Apple, Inc. 

3

 Android is a trademark of Google, Inc. 

4

 The specific Apple iOS and Android devices supported by the Thrive Hearing Control app can be found on 

the Starkey Hearing Technologies 

Smartphone Compatibility

 web page. 

5

 Bluetooth is a registered trademark of the Bluetooth Special Interest Group 

6

 The Starkey Hearing Technologies TV Remote Mic, Mini Remote Microphone, and Table 

Microphone only operate with Livio, Livio AI, and Livio Edge AI hearing aids. 

Содержание Starkey 900sync

Страница 1: ... receive data in any transmission protocol other than its own proprietary transmission protocol That combined with the very limited range to which it can transmit effectively ensures that the Starkey Hearing Technologies 900sync wireless hearing aid family cannot discover intercept interpret or inject transmitted data associated with other devices 900sync hearing aids can receive audio information...

Страница 2: ...emote Microphone Mini Remote Microphone and Table Microphone communicate with Halo iQ6 Livio Livio AI and Livio Edge AI hearing aids using the Bluetooth Low Energy protocol to pair with the hearing aids and generate the encryption key used for sending commands to the paired hearing aids In today s world because information is being transmitted there are occasionally concerns about the security of ...

Страница 3: ...r control actuation and the stream lasts for up to 10 seconds to do voice recognition The audio is transported over an encrypted BLE link If a user is concerned about security or privacy they can disable this feature using the mobile app Also the user can configure the feature to use the local microphone on the phone rather than hearing aid microphone to capture the user s voice If the user s iPho...

Страница 4: ...hereafter within its range 10 meters regardless of whether a mobile phone is connected or not However the commands can only act within the limits for example raising or lowering volume that have been previously programmed into the hearing aid by a hearing care professional Audio Broadcast Mode Security The Livio Livio AI or Livio Edge AI hearing aids connect with the Starkey Hearing Technologies T...

Страница 5: ......

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