5
TROUBLESHOOTING
PROBLEM
SOLUTION
Scale is inaccurate or weight varies
Place feet in center of platform and
stand still. Allow scale to shut off
completely after weighing. Do not
move scale unnecessarily.
First weight is higher than normal
Your scale must be allowed to auto-
calibrate. Follow instructions under
“Operation” for proper use.
Scale displays “ERR”
Place scale on hard, flat surface.
Allow scale to shut off and restart.
Low battery indicated “LO”
No power
Check batteries for proper installation
(polarities are correct). Replace all
four worn batteries.
Overload indicated “-----”
Too much weight has been placed on
the scale and it is overcapacity.
Remove weight before proceeding.
Other conditions
Email HealthSense team for support at
CARE & MAINTINANCE
To maintain your HealthSense Personal Scale in the best possible
condition follow these directions as closely as possible.
1.
Store and operate the unit in safe dry location.
Drastic
changes in temperature over time can effect the quality of
weight measurement. Do not expose to direct sunlight,
extreme hot/cold or humidity.
2.
Clean with a soft, damp cloth
. Avoid abrasive cleaners and
never sink or submerge in water.
3. Remove batteries if not in use for three months or longer.
4. Use unit consistent with instructions provided in this
manual.
