Health o meter® Professional Scales
9500 W. 55th St.
McCook, IL 60525 USA
Main Number: 1 (708) 377-0600
Customer Service: 1 (800) 815-6615
Technical Support: 1 (800) 638-3722
Email: [email protected]
www.homscales.com
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WARRANTY
What does the Warranty Cover?
This Health o meter® Professional product is warranted from date of purchase against defects of materials or in
workmanship for a period of two (2) years. If product fails to function properly, return the product, freight prepaid and
properly packed to Pelstar, LLC (see “To Get Warranty Service”, below, for instructions). If the manufacturer determines
that a defect of material or in workmanship exists, the customer’s sole remedy will be replacement of the product at no
charge. Replacement will be made with a new or remanufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal or greater value. All replaced parts are covered only
for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save your invoice
or receipt. Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or any way
change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or mi-
suse of the product, use on improper voltage or current, use contrary to the operating instructions, abuse including
tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover natural
disasters, such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also
have other rights that vary from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase.
Call (+1) 800-638-3722 or (+1) 708-377-0600 to receive a return authorization (RA) number, which must be included on
the return label. Attach your proof of purchase to your defective product along with your name, address, daytime
telephone number and description of the problem. Carefully package the product and send with shipping and insurance
prepaid to:
Pelstar, LLC
Attention R/A#_____________
Return Department
9500 W. 55th St.
McCook, IL 60525
Health o meter® is a registered trademark of Sunbeam Products, Inc. used under license.
Health o meter® Professional products are manufactured, designed, and owned by Pelstar, LLC.
We reserve the right to improve, enhance, or modify Health o meter® Professional product features or specifications
without notice.
© Pelstar, LLC 2018
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