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Warranty
Each device comes with a one-year manufacturer’s warranty
from the date of shipment to you. If at our examination
it is determined that the unit failed to work due to parts,
materials or workmanship, the device will be repaired or
replaced for free. This warranty does not cover malfunctions
due to unusual wear and tear, unauthorized alteration or
mistreatment of the device, such as physical shock, damage
from moisture or sweat, excessive wax build-up, or tampering
with the instrument, all of which void the warranty. This
warranty does not cover batteries, ear tubes & tips, and
accessories.
hi HealthInnovations
is the only authorized
service center for your warranty service. Please contact
Customer Service at 1-855-523-9355 to obtain a return
authorization code and a shipping label.
Return policy
Each device offers a 70 day money-back guarantee from the
date of shipment. To cancel your purchase and receive a full
refund, you must give or mail written notice of cancellation
to us. Please see the enclosed Bill of Sale for complete details
about the refund policy, visit
www.hiHealthInnovations.com
or contact Customer Service at 1-855-523-9355.
Service
Our mailing address is P.O. Box 356, Minneapolis, MN 55440.
Please do not mail to this address without contacting
Customer Service at 1-855-523-9355.
Warranty, return and service
