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LIMITED WARRANTY
HBX Controls warrants each of its products to be free from defects in workmanship and materials
under normal use and service for a period of 24 months from date of manufacture or 12 months
from date of purchase from an HBX Authorized Dealer, if within the above documented period
after date of manufacture.
If the product proves to be defective within the applicable warranty period, HBX on its sole
discretion will repair or replace said product. Replacement product may be new or refurbished of
equivalent or better specifications, relative to the defective product. Replacement product need
not be of identical design or model. Any repair or replacement product pursuant to this warranty
shall be warranted for not less than 90 days from date of such repair, irrespective of any earlier
expiration of original warranty period. When HBX provides replacement, the defective product
becomes the property of HBX Controls.
Warranty Service, within the applicable warranty period, may be obtained by contacting your
nearest HBX Controls office via the original Authorized Agent and requesting a Return Material
Authorization Number (RMA #). Proof of purchase in the form a dated invoice/receipt must be
provided to expedite the issuance of a Factory RMA.
After an RMA number has been issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be damaged in transit.
The RMA number must be visible on the outside of the package and a copy included inside the
package. The package must be mailed or otherwise shipped back to HBX with all costs of mailing/
shipping/insurance prepaid by the warranty claimant.
Any package/s returned to HBX without an approved and visible RMA number will be rejected and
shipped back to purchaser at purchaser’s expense. HBX reserves the right, if deemed necessary,
to charge a reasonable levy for costs incurred, additional to mailing or shipping costs.
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If the HBX product does not operate as warranted above the purchasers sole remedy shall be,
at HBX’s option, repair or replacement. The foregoing warranties and remedies are exclusive
and in lieu of all other warranties, expressed or implied, either in fact or by operation of law,
statutory or otherwise, including warranties of merchantability and fitness for a particular purpose/
application. HBX neither assumes nor authorizes any other person to assume for it any other liability
in connection with the sale, installation maintenance or use of HBX Controls products.
HBX shall not be liable under this warranty; if its testing and examination discloses that the alleged
defect in the product does not exist or was caused by the purchasers or third persons misuse,
neglect, improper installation or testing, unauthorized attempts to repair or any other cause
beyond the range of intended use, or by accident, fire, lightning or other hazard.
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In no event will HBX be liable for any damages, including loss of data, loss of profits, costs of cover
or other incidental, consequential or indirect damages arising out of the installation, maintenance,
commissioning, performance, failure or interruption of an HBX product, however caused and on
any theory of liability. This limitation will apply even if HBX has been advised of the possibility of
such damage.
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This limited warranty statement gives the purchaser specific legal rights. The purchaser may also
have other rights which vary from state to state in the United States, from Province to Province in
Canada and from Country to Country elsewhere in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this statement shall be
deemed modified to be consistent with such local law. Under such local law, certain disclaimers
and limitations of this statement may not apply to the purchaser. For example, some states in
the United States, as well as some governments outside the United States (including Canadian
Provinces), may: Preclude the disclaimers and limitations in this statement from limiting the statutory
rights of a consumer (e.g. United Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or grant
the purchaser additional warranty rights which the manufacturer cannot disclaim, or not allow
limitations on the duration of implied warranties.
