The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HavenLock Inc
is under license. Other trademarks and trade names are those of their respective owners.
Charge low batteries immediately.
HAVEN
Connect
’s main battery lasts for 3-5 months on a
single charge under normal use. Please charge your unit every two to three months.
Protect your password.
You are responsible for your own security. HAVEN
Connect
is not a
replacement for personal responsibility. Do not share your password with anyone you do not
trust or know well. To be safe, do not share it with anyone.
Who is getting access?
You can give access to your HAVEN
Connect
to other people using the
eKey feature in the application. You are the admin and if you give access to the wrong person,
they will be able to access your home.
Your smartphone is the key
and the access control panel for your HAVEN
Connect
. If someone
has access to your smartphone, they could control your HAVEN and gain access to your home.
Your smartphone security should be regarded the same as your home security; make sure to
password protect your phone.
If your smartphone is stolen or lost
, deactivate your phone at the HAVEN Lock Web Portal
(www.myhavenlock.com).
If your key fob is lost or stolen
, reset your lock by pressing and
holding the
Admin Button
(B)
for 10 seconds (or until it flashes green) or send an email to
.
Make sure to turn on notifications
in your HAVEN Lock app as well as your smartphone
settings. This will help you keep track of any changes that occur to your HAVEN Lock. You can
receive alerts when someone is coming and going, but most importantly you will be notified of
any admin actions that occur.
IMPORTANT SAFEGUARDS
Personal Security
HAVEN
Connect
only works as well as its user. Taking personal responsibility for your own safety is very
important to make HAVEN
Connect
work for you. Our product can’t prevent you from sending a guest pass
(eKey) to the wrong person. HAVEN
Connect
can’t prevent your phone from being stolen and cannot keep your
password secure. Being proactive and responsible is the best way to protect you and your home.
Layered Security
The HAVEN Lock is a layered security device. We advise customers to use HAVEN as a supplemental layer in
their home security. Relying on a single device or component will lessen the security of your home. HAVEN Lock
should be part of a larger home security system. It is not a total solution. We suggest using video cameras,
motion sensors, alarm monitoring, and vibration sensors.
Bluetooth
®
Range
HAVEN
Connect
uses Bluetooth
®
wireless technology to communicate to its control devices like the Key Fob,
Smartphone App, and HAVEN Hub. Bluetooth has a theoretical range of 100m (328 ft), but that is all dependent
on the environment. If any object is between the controller and the lock, the effective range of the Bluetooth
signal will drop. When you use Bluetooth, you should assume the effective range is 50 meters (160 ft.)
GENERAL NOTES ON HAVEN CONNECT
9
HAVEN
CONNECT
