Problem
Solutions
Illustration
Spray Away™
Elite II does not
‘see’ animals
- Reset sensitivity setting and target area (pg. 7).
- Wipe
Infrared Sensor with a soft damp cloth.
- On extremely hot days,
Infrared Sensor may
not detect animals. Please refer to the chart
on pg. 7 to determine the sensitivity in tem-
peratures of 80˚ F+.
Spray Away™
Elite II leaks
water through its
Sprinkler Head
-
Sprinkler Head isn’t tight enough.
- Debris may be lodged in
Sprinkler Head–
remove and run under water.
Unit is activating
when no animal
is present
- Sensitivity is too high–reconfigure sensitivity
setting (pg. 7).
Low Water
Indicator
Light
- Turn unit OFF, then fill the
Water Basin with
hose/tap water. Turn unit back ON.
Low Battery
Indicator
Light
- Place in full sun for 3 days to recharge–
ensure unit is turned ON and
Sensitivity
Knob is at 1. May take up to 5 days in
overcast conditions.
- Chronic Low Battery? Unit is activating too
frequently (10 activations /day Max.).
- After charging, adjust sensitivity down to
reduce activations.
Sprinkler Head is
not oscillating
- Low Battery–allow time to recharge.
- Check that
Metal Wire Clip is in correct
place in between two stem tabs (pg. 8).
- Clean the
Sprinkler Head of possible debris
or mineral build-up.
9
Troubleshooting
10
Warranty
This warranty, two (2) years from the purchase of the unit, is extended only to the
original purchaser/user of products.
Woodstream Corp. warrants its products to be free from defects in materials and
workmanship for the warranty period by the original purchaser/user.
For warranty service, please contact our Customer Service (855) 542-8242. Please
indicate the nature of the defect.
If Woodstream Corp. determines there may be a defect, Woodstream Corp. will
issue a Return Goods Authorization (RGA) number. The defective unit or parts must
be returned for warranty inspection using the RGA number, when applicable, as
identification within (30) days of return authorization date. DO NOT return products
to our factory without our prior consent, as they, as well as C.O.D. shipments, will
be refused. Woodstream Corp., at its option, shall replace the unit, replace the
defective part(s) and return such unit to you. Woodstream Corp.’s sole obligation
and your exclusive remedy under this warranty shall be limited to such replacement.
Limitations and Exclusions:
The warranty shall not apply to problems arising from
normal wear, or failure to adhere to the enclosed instructions. In addition, the fore-
going warranty shall not apply to serial numbered products if the serial number has
been removed or defaced; products subject to negligence, accident, improper
operation, maintenance or storage; products damaged by circumstances beyond
Woodstream Corp.’s control; or products modified (including, but not limited to
modifications through the use of unauthorized parts or attachments) or repaired by
anyone other than Woodstream Corp. or its designee.
The foregoing warranty is exclusive and in lieu of all other warranties, express or
implied, including without limitation the implied warranties of merchantability and
fitness for a particular purpose. It shall not extend beyond the duration of the
express warranty provided herein, and the remedy for violations of any warranty
shall be limited to repair or replacement of the defective product pursuant to the
terms contained herein. Woodstream Corp. shall not be liable for any consequential
or incidental damages whatsoever.
This warranty gives you specific legal rights and you may also have other legal
rights which may vary based on location.
Register your product online at:
www.Havahart.com/customerservice/product-registration
If you encounter any problems with Spray Away™ Elite II, please call us at 1.855.542.8242.
Metal
Wire
Clip
Stem
Tabs
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