Form No. IRNGM-0516
10
Symptom
Probable Cause
Corrective Action
Unit does not turn on.
No power to unit.
Make sure power cord is plugged into an appropriate receptacle
(see SPECIFICATIONS section). Check circuit breaker and reset
as necessary. Check for damage to power cord. Check electrical
receptacle.
Electronic controls defective.
Contact Authorized Service Agent or Hatco for assistance.
Pan icon with the message “Non-
Compatible” appears on the Control
Display and the unit will not heat.
Pan being used is not induction-ready. Use an induction-ready pan (see “Pan Specifications” in the
OPERATION section of this manual).
TROUBLESHOOTING GUIDE
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.