Symptom
Probable Cause
Corrective Action
Toast too light.
COLOR CONTROL knob set on a light
setting.
Turn COLOR CONTROL knob to a darker
setting.
Supply voltage to unit is low.
Verify the supply voltage to the toaster
matches the unit specifications.
Toast too dark.
COLOR CONTROL knob set on a dark
setting.
Turn COLOR CONTROL knob to a lighter
setting.
Supply voltage to unit is high.
Verify the supply voltage to the toaster
matches the unit specifications.
Unit takes too long to toast.
The first few batches can take longer
because the toaster needs time to heat up
when initially turned on.
Push down the operation lever(s) for a toasting
cycle before inserting bread product to allow
the toaster to heat up.
Supply voltage to unit is low.
Verify the supply voltage to the toaster
matches the unit specifications.
Unit toasts on one side only.
TOaST/BaGEL button is in the BaGEL
position (one-sided toasting).
Push the TOaST/BaGEL button to set it to the
TOaST position (two-sided toasting).
Heating element defective.
Visually check the heating element inside the
toaster with the operation lever engaged. With
the lever pushed down, the heating element
should glow red. If the element does not glow,
Contact authorized Service agent or Hatco for
assistance.
Heating element does not come
on at all when the operating lever
is pushed down.
The switch may be broken.
Contact Hatco for assistance.
The operating lever does not
latch.
Latch mechanism is broken.
Contact Hatco for assistance.
Toaster trips the circuit breaker
or GFCI.
Circuit breaker is not sized properly for the
toaster.
NOTE: TPTD Series toasters require a
dedicated circuit.
Check circuit breaker for proper sizing.
Wiring fault inside toaster.
Contact Hatco for assistance.
Form No. TPTDm-1113
9
TROUBLESHOOTING GUIDE
Unit must be serviced by qualified personnel only. Service
by unqualified personnel may lead to electric shock or
burn.
WARNING
ELECTRIC SHOCK HAzARD: Unplug power cord and allow
unit to cool before performing cleaning, adjustments,
maintenance, or attempting to clear a jam.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service
Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
Fax:
800-690-2966 or 414-671-3976
Содержание 07.04.668.00
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