®
HTG-TEC-GUI-006_0
Release Mar 2021
page
24
of
26
AVR2
™
Video
Issue
Cause
Resolution
“No Signal” displayed
Source(s) not connected or
powered on
Damaged cable
Confirm video source(s) connected and powered.
Test source with another display
“Unsupported signal” or
“Out of sync” displayed
Poor cable connection
Damaged cable
Input signal not supported
Input held on previous
signal
Check cable connections
Replace cable
Check input signal type is supported
(see “Technical Specifications” on page 23)
Power cycle AVR2
Poor video quality
Poor input source quality
Input settings set low in
AVR Live
Test video source with an alternative display
Check stream settings on AVR Live
(see “Video Stream Configuration” on page page 18)
SDI or Analog inputs not
showing
Incorrect port used
SDI and Analog inouts use BNC connections, ensure
correct ports are used
AVR Live
Issue
Cause
Resolution
Video stream not
displayed in presentation
AVR2 not powered or has
network error
Stream not started
Incorrect device assigned
Confirm AVR2 is powered and STREAMING LED is green
Press Start on AVR2 or enable Force start in device
settings (see Video Stream Configuration on page 18)
Confirm correct AVR2 device is assigned to presentation
(see Presentation Configuration on page 15)
No data stream shown in
presentation
Parameters incorrect
Data stream not assigned
to slot
Check input parameters match that of the serial input in
AVRLive (see “Data Stream Configuration” on page 19)
Assign data stream to slot (see “Data Stream
Configuration” on page 19)
Viewer unable to access
presentation
Presentation disabled
Viewer not assigned
Confirm presentation enabled
(see Presentation Configuration on page 15)
Confirm viewer is assigned to stream and email is
correct (see Presentation Configuration on page 15)
Содержание Nodestream AVR2
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