34
Troubleshooting
Fault
Cause
Measure
None of the LEDs lights up
during activation.
- Rechargeable battery
inserted incorrectly
- Fuse defective
- Cable/contact error
- Rechargeable battery
defective
1) Switch the e-bike off.
2) Remove the rechargeable battery and check it with the
button .
3) If necessary, replace the fuse.
4) If the rechargeable battery is charged, insert it and start the
e-bike.
The e-bike will switch off
during the trip.
- Rechargeable battery empty
- Plugged connection loose
- Electronics defective
1) Charge the rechargeable battery.
2) Check the cable connections and contacts (visual check).
None of the LEDs lights
up when the button on
the rechargeable battery is
pushed.
- Rechargeable battery empty
- Fuse defective
- Rechargeable battery
defective
1) Charge the rechargeable battery.
2) If necessary, replace the fuse.
3) If necessary, replace the rechargeable battery.
The range is significantly re-
duced.
- Rchargeable battery aged
- Plug connection
- Charger defective
1) Replace the rechargeable battery.
2) Check the cable connections and contacts (visual check).
3) Have a specialist bicycle dealer inspect the charger.
No motor output when the
e-bike is intact.
- Connection error
- Sensor error
- Error in the electronics
Have your specialist bicycle dealer check the e-bike.
Low motor output
although the rechargeable
battery is charged.
- Sensor error
Have your specialist bicycle dealer check the e-bike.
» Troubleshooting
