
HMX6801
+
B2/C2 and HMX6801
+
B4/C4 Installation and Operation Manual
79
Appendix B
Troubleshooting Tips
Overview
Find the following troubleshooting information in this appendix:
Software Communication and Control Issues
•
“+ Pilot Lite Fails to Communicate with Installed Modules” on
page 81
•
“+ Pilot Lite Does Not Find All Modules in Frame” on page 81
•
“+ Pilot Lite or CCS Software Application Not Responding” on
page 81
•
“+ Pilot Lite Cannot Control a Module Showing
in the Control Window” on page 82
•
“+ Pilot Lite Status Bar Reports “Not Ready”” on page 82
•
“CCS Software Application or Remote Control Panel Does Not
Communicate with Module” on page 82
•
“Alarm Query Fails When a Device Reboots” on page 82
Hardware Communication and Control Issues
•
“Frames Fail to Communicate with the PC after a Power Failure”
on page 83
•
“Module Does Not Seem to Work” on page 83
Before continuing, be sure to read
“General Troubleshooting Steps” on
.
To contact Customer Service, see
“Contacting Customer Service” on
.
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