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Field engineering change order

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Procedure on solving the red dot issue, number 31072017, date 31-07-2017

Field engineering change order No. 31072017
PRODUCT

Type/model:

MAC Aura XB

Description:

LED moving head.

Serial number:

All units before serial number 15021584696

Date introduced

31 July 2017

CHANGES

Issue:

Field reports indicate that approximately 33% of the fixtures have a red dot issue in the lens array when 

the power cable is connected.

The issue is only of cosmetic matter. There is no risk of personal injury or damage to the product.

Typical fault signs:

In the lens array, you can see one or two, very dimmed, red LEDs when the power cable is connected.

Solution:

Rearranging the internal wiring. The black wires (LED power) are too close to the coil next to the 

connector for the red LED string. Due to electrical induction, a current will flow in the LED circuit and the 

LED will glow slightly. Follow the instructions in 

“Procedure on solving the red dot issue” on page 4 

on how to rearrange the black wires in order to prevent the induction effect and thereby, resolve the red 

dot issue.

Terms:

We recommend that the fixture is modified according to the 

“Procedure on solving the red dot issue” on 

page 4

 in connection with recommended preventive maintenance or standard repair.

ENCLOSED

Document:

See the procedure on 

“Procedure on solving the red dot issue” on page 4

.

Components:

-

APPROVAL

Date:

31 July 2017

Approved by:

Senior Manager, Global Product Support, Henrik Christensen

Содержание Martin MAC Aura XB

Страница 1: ...MAC Aura XB FIELD ENGINEERING CHANGE ORDER Procedure on solving the red dot issue number 31072017 date 31 07 2017...

Страница 2: ...power cable is connected Solution Rearranging the internal wiring The black wires LED power are too close to the coil next to the connector for the red LED string Due to electrical induction a current...

Страница 3: ...amage of the product during the repair Read the instructions in this document Make sure that you have all the necessry tools and materials ready before you start the repair All repairs and electrical...

Страница 4: ...d this document Installation and service work must comply with local regulations and accepted codes of good practice Observe the safety instructions in the user manual for the product Figure 1 Tools T...

Страница 5: ...LED power 1 are placed too close to the coil 2 next to the red LED string See figure 5 and figure 6 Due to electrical induction a current will flow in the LED circuit and the LED will glow slightly To...

Страница 6: ...ing the cable ties 3 Cut the cable ties 5 and 6 NOTE Be careful not to cut the cable NOTE Make sure that the part of the cable ties that have been cut off does not fall into the head of the lamp 5 6 F...

Страница 7: ...connector 2 7 with the 88V wires connector PL1 8 NOTE Make sure that the wires are placed as far as possible from the coil 9 5 Tighten the cable tie with a plier 6 Cut the end of the cable tie NOTE Ma...

Страница 8: ...rocedure on solving the red dot issue number 31072017 date 31 07 2017 Figure 13 Fastening the back cover 7 Place the back cover 11 NOTE Make sure that no cables are stuck when placing the cover 8 Tigh...

Страница 9: ...c loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this document 2017 Harman Professional Denmark ApS All rights reserved Martin and JEM are...

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