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Troubleshooting

If you have problems using this product, check the following points before you 
request service.

No sound or poor sound

• 

Make sure you have chosen 

JBL QUANTUM400

 

GAME

 as the default device in 

the game sound settings of your PC, Mac or gaming console device.

• 

Adjust volume on your PC, Mac or gaming console device. 

• 

Check game chat balance on PC if you are only playing game or chat audio.

In USB connection:

• 

Make sure the USB cable is connected securely.

• 

The USB ports on some gaming console devices may be incompatible with JBL 
QUANTUM400. This is not a malfunction.

In 3.5mm audio connection: 

• 

Make sure the 3.5mm audio cable is connected securely.

My voice cannot be heard by my teammates

• 

Make sure you have chosen 

JBL QUANTUM400

 

CHAT

 as the default device in 

the chat sound settings of your PC, Mac or gaming console device.

• 

Make sure the microphone is not muted. 

I can’t hear myself when I’m talking

• 

Enable sidetone via 

 to hear yourself clearly over game 

audio.

Содержание JBL Quantum 400

Страница 1: ...OWNER S MANUAL 400...

Страница 2: ...THE BOX 2 PRODUCT OVERVIEW 3 Controls on headset 3 GETTING STARTED 5 Wearing your headset 5 First time setup for PC only 6 USING YOUR HEADSET 8 With USB connection 8 With 3 5mm audio connection 9 PRO...

Страница 3: ...inutes to read this manual which describes the product and includes step by step instructions to help you to set up and get started Read and understand all the safety instructions before using your pr...

Страница 4: ...2 What s in the box 01 02 03 04 05 01 JBL QUANTUM400 headset 02 USB cable USB A to USB C 03 3 5mm audio cable 04 QSG warranty card and safety sheet 05 Windshield foam for boom microphone...

Страница 5: ...olume in relation to the game audio volume 02 Volume dial Adjusts headset volume 03 Detachable windshield foam 04 Mic mute unmute LED Lights up when the microphone is muted 05 RGB lit JBL logo 06 3 5m...

Страница 6: ...4 08 Flat fold ear cup 09 button Press to mute or unmute the microphone Hold for more than 5 seconds to turn the RGB light on or off 10 USB C port...

Страница 7: ...g started Wearing your headset 1 Put the side marked L onto your left ear and the side marked R onto your right ear 2 Adjust the earpads and headband for a comfortable fit 3 Adjust the microphone as n...

Страница 8: ...ows 10 64 bit only 500MB of free hard drive space for installation TIP QuantumSURROUND and DTS Headphone X V2 0 available on Windows only Software installation required 1 Connect the headset to your P...

Страница 9: ...7 6 Follow the onscreen instructions to personalize your sound settings JBL Quantum400 Game JBL Quantum400 Chat...

Страница 10: ...Basic operation Controls Operation Volume dial Adjust master volume Rotate towards to increase game volume Rotate towards to increase chat volume button Press to mute or unmute the microphone Hold fo...

Страница 11: ...onnect the orange connector to the 3 5mm headphone jack on your PC Mac mobile or gaming console device Basic operation Controls Operation Volume dial Adjust master volume NOTE The mic mute unmute LED...

Страница 12: ...kHz Max input power 30 mW Sensitivity 98 dB SPL 1 kHz 1 mW Microphone sensitivity 40 dBV 1 kHz Pa Impedance 32 ohm Cable length 3 5 mm audio cable 1 2 m Type C to Type A Cable 3 m Microphone pickup pa...

Страница 13: ...e or chat audio In USB connection Make sure the USB cable is connected securely The USB ports on some gaming console devices may be incompatible with JBL QUANTUM400 This is not a malfunction In 3 5mm...

Страница 14: ...HP_JBL_Q400_OM_V2...

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