For customer and technical support, call
516.255.4545
(USA only)
250 Crossways Park Drive, Woodbury, New York 11797
www.harmankardon.com
©2006 Harman International Industries, Incorporated. All rights reserved
Part No. 950-0174-001
Problem/Symptom
Possible Solution
Unit does not turn on at all
Charge battery, check UNLOCK switch
Unit does not have a good GPS signal
Make sure unit has a clear and
unobstructed view of the sky
Unit does not have songs/movies
Requires loading to SD card
Computer sees unit as “MTP Device”
Change preference in “Settings” menu
Screen is too bright or too dim
Adjust in “Settings” menu or press
rotary wheel on the right side
Volume is too low for navigation
prompts
Adjust volume using rotary wheel on
the right side
Suction cup mount is loose
Reposition with moderate force
Screen is loose on mount
Make sure it is securely “clicked” into
place on both the bottom and back
Unit is unresponsive, won’t power off
Using a paper clip, press the reset
button on the right side of the
bottom panel
Download the complete GPS-500 User’s Manual at
www.guideandplay.com
Please Recycle
Troubleshooting
Troubleshooting
