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TROUBLESHOOTING CONT.

SPECIFIC FAILURES AND POSSIBLE SOLUTIONS

Failure

Possible Cause

Resolution

The LED does

not come on

when unit is

connected

to the power.

• No power supplied.

• The accessorial power board and the

display board connected failure.

• The accessorial power board is

damaged.

• The display board is damaged.

• Check the connection.

• Replace the accessorial power

board.

• Replace the display board.

Some buttons

can’t work, or the

LED display is

not normal.

The display board is damaged.

Replace the display board.

The Cooking

Mode Indicator

comes on, but

heating does not

start.

• High temperature of the cooktop.

• There is something wrong with the fan.

• The power board is damaged.

• Ambient temperature may be too

high. Air Intake or Air Vent may be

blocked.

• Check whether the fan runs

smoothly. if not, replace the fan.

• Replace the power board.

Heating stops

suddenly

during operation

and the display

flashes “u”.

• Pan Type is wrong.

• Pot diameter is too small.

• Cooker has overheated.

• Use the proper pot (refer to the

instruction manual.)

• Unit is overheated. Wait for

temperature to return to normal.

• Push “ON/OFF” button to restart unit.

• Pan detection circuit is damaged,

replace the power board.

Heating zones

of the same side

( Such as the first

and the second

zone ) display “u”.

• The power board and the display board

connected failure;

• The display board of communicate part

is damaged.

• The Main board is damaged.

• Check the connection.

• Replace the display board.

• Replace the power board.

Fan motor

sounds

abnormal.

Supply voltage is above the rated voltage.

Replace the fan.

The above are the judgment and inspection of common failures.

Please do not disassemble the unit by yourself to avoid any dangers and damages to the cooktop.

Содержание 708161

Страница 1: ...60cm Ceramic Cooktop I N S T R U C T I O N M A N U A L IM VERSION V1 3 MODEL HBRCC604 PRODUCT CODE 708161 ISSUE DATE 03 2022 SUPPORT 1300 11 4357 WWW HARBOUR APPLIANCES COM AU ...

Страница 2: ...to you by Harbour are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year In Home Warranty We hope you will enjoy using your purchase for many years to come Welcome ...

Страница 3: ...structions 8 Installation Instructions 14 Product Overview 16 Operation Instructions 23 Cooking Advice 24 Maintenance and Cleaning 25 Troubleshooting 28 Installation Certificate 29 Specifications 30 Repair and Refurbished Goods or Parts Notice 31 Warranty Returns ...

Страница 4: ...ired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Proof of Purchase This warranty is valid for the original purchase and is not transferable Please keep your purchase docket tax invoice or receipt as the best proof of purchase and as proof of date on which the purchase was made Extent of Warranty This warranty is limited to defects in...

Страница 5: ...e of damage do not use this product and contact the Residentia Group support team on 1300 11 HELP 4357 for further advice USAGE CONDITIONS AND RESTRICTIONS Domestic use only This appliance is intended for indoor household use only It is not intended for commercial industrial or outdoor use It is not intended for use in a recreational vehicle Purpose Do not use this appliance for anything other tha...

Страница 6: ...ce can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Children should be supervised to ensure that they do not play with s...

Страница 7: ...cool Handles of saucepans may be hot to touch Check saucepan handles do not overhang other cooking zones that are on Keep handles out of reach of children Failure to follow this advice could result in burns and scalds Never use your appliance as a work or storage surface Do not place or leave any magnetisable objects e g credit cards memory cards or electronic devices e g computers near the applia...

Страница 8: ...e This will help to prevent any damage if the product needs to be transported in the future In the event that the carton is to be disposed of please recycle all packaging where possible Plastic wrapping can be a suffocation hazard for babies and young children please ensure all packaging materials are out of their reach and disposed of safely BENCH TOP PREPARATION Create a cutout in the bench top ...

Страница 9: ...ed In order to avoid accidental touch with the overheating bottom of the cooktop or getting unexpected electric shock during working it is necessary to put a wooden insert fixed by screws at a minimum distance of 50mm from the bottom of the cooktop Follow the requirements below IMPORTANT There are ventilation holes around outside of the cooktop You must ensure these holes are not blocked by the wo...

Страница 10: ... BRACKETS To avoid damaging the glass surface of the cooktop the unit should be placed on a stable smooth surface such as the packaging Fix the cooktop on the work surface by screwing in four screws into the brackets on the bottom of the cooktop after installation see diagram below Adjust the bracket position to suit different bench top thicknesses A B C D Screw Bracket Screw hole Base IMPORTANT U...

Страница 11: ...ified technician The cooktop will not be installed directly above a dishwasher fridge freezer washing machine or clothes dryer as the humidity may damage the cooktop electronics The ceramic hotplate shall be installed such that better heat radiation can be ensured to enhance its reliability The wall and induced heating zone above the table surface shall withstand heat To avoid any damage the sandw...

Страница 12: ...g system is suitable for the power drawn by the cooktop The voltage corresponds to the value given in the rating plate The power supply cable sections can withstand the load specified on the rating plate To connect the cooktop to the mains power supply do not use adapters reducers or branching devices as they can cause overheating and fire The power supply cable must not touch any hot parts and mu...

Страница 13: ...edicated tools to avoid any accidents If the appliance is being connected directly to the mains an omnipolar circuit breaker must be installed with a minimum opening of 3mm between contacts The installer must ensure that the correct electrical connection has been made and that it is compliant with safety regulations The cable must not be bent or compressed The cable must be checked regularly and r...

Страница 14: ...p 1 Max 1200W zone 2 Max 1800W zone 3 Max 1800W zone 4 Max 1200W zone 5 Glass plate surface 6 Touch control panel Not shown but also included 4 Screws 4 Brackets 1 Instruction manual 1 Quick start guide 1 Warranty certificate Key 1 3 2 4 5 6 ...

Страница 15: ... special note of the General Safety Instructions section Remove any protective film that may still be on your Ceramic Cooktop 1 ON Off control 2 Power regulating controls 3 Timer regulating controls 4 Child lock Key 1 4 3 2 2 2 2 PRODUCT OVERVIEW CONT CONTROL PANEL ...

Страница 16: ... THE RIGHT COOKWARE Do not use cookware with jagged edges or a curved base Make sure that the base of your pan is smooth sits flat against the glass and is the same size as the cooking zone Use pans whose diameter is as large as the graphic of the zone selected Using a large pot a slightly wider energy will be used at its maximum efficiency If you use smaller pot efficiency could be less than expe...

Страница 17: ...ecting the heating zone of your choice choose a heat setting by touching the or buttons If you don t choose a heat setting within 1 minute the Ceramic Cooktop will automatically switch off You will need to start again at step 1 You can modify the heat setting at any time during cooking 2 Place a suitable pan on the cooking zone that you wish to use Make sure the bottom of the pan and the surface o...

Страница 18: ...nergy saving function if you want to heat further pans use the hotplate that is still hot 2 Turn the whole cooktop off by touching the ON OFF power control CHILD LOCK CONTROL You can lock the controls to prevent unintended use e g children accidentally turning the cooking zones on by pressing the child lock button The timer indicator will display Lo when child lock is enabled To unlock touch and h...

Страница 19: ...ou do not require an active cooking zone to be able to use the minute minder function 2 To cancel the timer touch the or buttons together and the will show in the minute display 1 Set the time by touching the or timer buttons below the timer symbol Each touch will decrease or increase by 1 minute increments Touch and hold the or buttons to decrease or increase by 10 minute increments 3 When the ti...

Страница 20: ... 3 When the time is set it will begin to count down immediately The display will show the remaining time and the timer indicator will flash for 5 seconds 4 The corresponding cooking zone will automatically switch off when the cooking time expires The display will show H for hot to indicate residual heat If you want to change the time after the timer has been set repeat the steps above from step 1 ...

Страница 21: ...er will display 5 The red dot next to power level indicator will illuminate indicating that zone is selected Once the countdown timer expires for the shortest set time that corresponding zone will switch off Then it will display the next shortest timer set and the dot for that corresponding zone will flash When the cooking timer expires the remaining cooking zone will automatically switch off and ...

Страница 22: ...iately and the cooktop automatically switches off after 2 minutes WARNING People with a heart pace maker should consult with their doctor before using this cooktop HEAT SETTINGS The settings below are guidelines only The exact setting will depend on several factors including your cookware and the amount you are cooking Experiment with the Ceramic Cooktop to find the settings that best suit you Pow...

Страница 23: ...orsome steaks 1 Stand the meat at room temperature for about 20 minutes before cooking 2 Heat up a heavy based frying pan 3 Brush both sides of the steak with oil Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan 4 Turn the steak only once during cooking The exact cooking time will depend on the thickness of the steak and how cooked you want it Times may vary ...

Страница 24: ...E GLASS Whilst taking caution with hot cooking zone surfaces remove these immediately with ceramic glass suitable fish slice palette knife or razor blade scraper 1 Switch the power to the cooktop off at the wall 2 Hold the ceramic glass suitable blade or utensil at a 30 angle and scrape the mess or spill to the cool area of the cooktop 3 Clean the mess or spill up with a dish cloth or paper towel ...

Страница 25: ... our Service team on 1300 11 HELP 4357 The touch controls are unresponsive The controls are locked Unlock the controls using the lock button See section Product Overview for instructions The touch controls are difficult to operate There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls Make sure the touch control area is dry and u...

Страница 26: ...d itself off unexpectedly a tone sounds and an error code is displayed typically alternating with one or two digits in the cooking timer display Technical fault Please note down the error letters and numbers switch the power to the Ceramic Cooktop off at the wall and contact our Service team on 1300 11 HELP 4357 as the ceramic plate temperature sensor will require replacing NOTE If checking any of...

Страница 27: ...ked Check whether the fan runs smoothly if not replace the fan Replace the power board Heating stops suddenly during operation and the display flashes u Pan Type is wrong Pot diameter is too small Cooker has overheated Use the proper pot refer to the instruction manual Unit is overheated Wait for temperature to return to normal Push ON OFF button to restart unit Pan detection circuit is damaged re...

Страница 28: ...p by yourself The details below are to be completed by the installer Please retain your user manual with this filled out page along with the original purchase invoice and the Certificate of Safety as provided by the installer in the event that you need warranty support in future INSTALLATION DATE OF INSTALLATION PRODUCT SERIAL NUMBER CUSTOMER NAME INSTALLATION ADDRESS INSTALLER DETAILS FULL NAME L...

Страница 29: ...ions A B 560mm 490mm Other Features 9 Stage Power Settings Touch Controls Automatic Safety Switch Off Residual Heat Indicators 99 Minute Timer Child Lock NOTE This product is subject to continuous improvement specification are subject to change without prior notice This product was tested in accordance with the following standard AS NZS 60335 1 2020 AS NZS 60335 2 6 2014 A1 2015 A2 2019 ...

Страница 30: ...om au Helpline hours of operation Mon Fri 9 00 AM 5 00 PM 27 AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL MDR70 VR031 PRODUCT CODE 61494 06 2018 Repair and Refurbished Goods or Parts Notice Unfortunately from time to time faulty products are manufactured which need to be returned to the supplier for repair Please be aware that if your product is capable of retaining user generated dat...

Страница 31: ...3 1 For an electronic copy of this manual go to www harbour appliances com au and download a copy ...

Страница 32: ...AN INITIATIVE BY RESIDENTIA GROUP TEL 1300 11 4357 EMAIL SUPPORT RESIDENTIAGROUP COM AU CERTIFICATE NO SGS 180727 EA ...

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