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For technical questions, please call 1-800-444-3353.
SKU 68387 & 68388
Maintenance
TO PREVENT SERIOUS INJURY FROM
ACCIDENTAL OPERATION:
Unplug the Pump from its electrical outlet
before performing any inspection,
maintenance, or cleaning procedures.
1. Clean the inlet screen on the intake port
regularly to remove accumulated debris.
2. Wipe the pump clean with a soft, damp cloth
with soapy water. Do not use solvents.
Do not get the electrical components wet.
3. Drain water from pump before storage by
disconnecting the water lines and turning the Pump
upside down. If storing the pump for a long time,
store it in a dry location, and apply a light layer of
oil to the metal parts prior to storage, to inhibit rust.
Do not expose to freezing temperatures.
4. After storage, check the Impeller to make
sure it turns easily and is not oxidized.
Troubleshooting
Problem
Cause
Solution
The pump won’t start 1. No power.
2. Pressure switch disconnected.
3. Thermal Protection cut out.
4. Blocked impeller.
1. Check connections, and breaker/fuse.
2. Check gauge.
3. Allow pump to cool.
4. Free the impeller.
The pump operates
but it won’t
discharge water
1. Pump not primed.
2. Lift height exceeded.
3. Inlet tube not submerged.
4. Air in suction pipe.
5. Inlet screen clogged.
1. Prime pump.
2. Reduce lift height.
3. Submerge the inlet.
4. Check pipe and seals.
5. Clean screen.
Only a low volume
of water flows
1. Inlet pipe is too small.
2. Liquid is too dirty.
3. Lifting height exceeded.
4. Tank’s rubber bladder under-inflated.
5. Piping corroded, causing friction.
1. Increase pipe diameter.
2. Clean screen frequently.
3. Reduce lifting height.
4. Inflate to 28 PSI.
5. Replace piping, with plastic where possible.
Motor overheats often 1. Extension cord too long or
wire size too small.
2. Pump cycling too often.
1. Eliminate use of extension cord or
use shorter/heavier gauge cord.
2. Cut-in and cut-out pressure may be set
too close together. Have the pressure
switch adjusted by a qualified technician.
Pump/motor
cycles rapidly
Cut-in and cut-out pressure
may be set too closely.
Have the pressure switch adjusted
by a qualified technician.
Tank bladder will
not hold pressure
1. Air inlet valve is leaking.
2. Bladder is broken.
1. Check air tank for leaks using soapy
water and replace bladder if needed.
2. Replace bladder.
Water pumps
intermittently
Water level is being drawn below foot valve. Lower foot valve.
Pump will not
hold prime
1. Foot/check valve not installed
in suction line.
2. Foot/check valve leaks water back to well.
1. Install foot and check valve in suction line.
2. Replace foot/check valve.
Follow all safety precautions whenever diagnosing or servicing the pump.
Disconnect power supply before service.
Do not disassemble the pump or motor as this will damage the water seals.
All repairs should be performed by a qualified technician.
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