Harbor Communications (Revision 4/20/2018)
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Advanced Functions — Softkeys (Continued)
While on Hold
Resume
Restarts a call on hold.
End Call
Ends the call.
New Call
Places a new call.
Redial
Calls the last number dialed.
Directory
Opens a pre-configured address book.
Forward
Re-routes all incoming calls to another telephone
number.
While on a Second Call with Another Call on Hold
Hold
Put current call on hold immediately.
End Call
Ends the current call.
Conf
Allows creation of a conference call with the
current caller.
Transfer
Sends a call to another extension or line
(functions the same as single call).
BlindXfer
Transfer a call without introducing the caller
(functions the same as single call).
Conf Line
Conference a held call with an active call.
Merges second call with first call to form a 3-
way call with you.
Xfer Line
Merges second call with the first call. Unlike
Conf Line, you will not be a participant and
the second call is handed off to the first call.
PrivHold
For lines with Shared Call Appearance,
PrivHold holds the call privately for this
extension only.
While in a Conference
Hold
Places highlighted line on hold. Calls will split and
no longer be a conference.
End Call
Ends the highlighted call only. When in calls
larger than 3 people, the End Call feature can be
used to kick people out of the conference
individually.
Join
Merges the calls in conference so that you are
removed but the other callers can still talk.
Description
Code
Description
Code
Call Forward Always - Activate
*72
Call Return
*69
Call Forward Always - Deactivate
*73
Do Not Disturb - Activate
*78
Call Forward No Answer - Activate
*90
Do Not Disturb - Deactivate
*79
Call Forward No Answer - Deactivate
*90
Direct Voice Mail Transfer
*55[Ext number]#
Call Park
*96
Intercom (Push to Talk)
(Optional Feature*)
*50[Ext number]#
Call Park Retrieve
*97
Voice Mail Retrieval
*98
Group Call Pickup
(Optional Feature*)
*11 picks up any ringing extension (in
your group) or
*12[Ext number]# will pick up a
specific extension.
Caller ID-Off
*67 (Must be done per call)
Commonly Used Feature Access Codes
Pro Tip:
Pressing the
#
symbol will complete any dialing for faster connection.
