20
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade arms
loose.
2. The blades are unbalanced.
3. The fan mounting is not
secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the blade arms to the motor.
2. Switch one blade with a blade from the
opposite side. Or balance the fan using
a blade balancing kit (sold separately).
3.
Turn off the power. Loosen the canopy
and verify that the mounting bracket
is secure to the electrical outlet box.
The bracket must be flush without
movement against the outlet box.
4. Use a longer downrod (sold separately)
or move the fan to another location.
5. Lift up the yoke cover and tighten the
set screw to the yoke until secure.
The fan operates
correctly, but the
lights are not
working.
1. The bulbs are not installed
correctly.
2. The light kit wire plugs are not
connected properly.
3. There is a faulty wire
connection.
1. Re-install the bulb(s).
2. Ensure that the male and female plugs
in the light kit fitter are connected
properly.
3.
Turn the power off and check all
connections at the ceiling outlet box.
Remote control
does not work.
1. Power surge may have
cleared memory and remote
needs to be re-synced to the
receiver.
2. Battery in remote control
needs to be replaced.
3. Interference from another
remote.
1.
Turn power to fan off and back on.
Within 30 seconds, hold the 1 and
3 buttons for 5 seconds. The LED
indicator will flash 3 times. When
syncing is complete, the fan will start on
low speed with light (if applicable) off.
2. Insert new 12V battery in battery
compartment of the remote control
(see page 18).
3. If there are several fans in proximity,
turn power off to other fans and re-sync
the remote (see Corrective Action 1
above).
