Troubleshooting table
Page EN-21
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor OFF,
control element
OFF.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
control unit on.
Desired temperature has
been reached.
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically switches on.
Appliance cools
too quickly.
Temperature has been set
too low.
Select a higher setting (see „Setting the tem-
perature“ on page EN-11).
The appliance
doesn’t cool suffi-
ciently.
Temperature has been set
too high.
Select a lower setting (see „Setting the tem-
perature“ on page EN-11).
Door not tightly closed or
door seal is not completely
tight.
See ‘Checking and cleaning the door seals’
on page EN-15.
The appliance is near a heat
source or sunlight.
Place insulation plate between the applianc-
es or change location.
Minimum distances not main-
tained (too short).
Adhere to the minimum wall distances (see
„Choosing a suitable location“ on page
EN-17).
Too many bottles of wine
stored.
Do not exceed the maximum nominal ca-
pacity (see data sheet at the end of this user
manual).
Ambient temperature too low
or too high.
Adjust the ambient temperature according to
the climate class (see data sheet at the end
of this user manual).
Compressor seems defec-
tive.
Set the temperature to 5°C (41°F). If the
compressor does not switch on within an
hour, please contact our Service department
(see page EN-23).