Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
■
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualifi ed persons in order to avoid a hazard.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior lighting off.
No electricity to socket.
Check the socket with another appliance.
Check the fuse.
Mains plug is loose.
Check the tightness of the mains plug.
Mains failure.
Even in the event of a mains failure, your fro-
zen food may remain sufficiently cold for some
time. The maximum storage time in case of a
malfunction can be found on the type plate of
the appliance.
Compressor off,
interior lighting on.
The temperature control-
ler (3) is set to “0”.
Turn the temperature controller to a high-
er position “Setting the temperature” on
page EN-11).
Desired temperature has
been reached.
Further cooling not required. When the inside
temperature rises, the compressor automati-
cally switches on.
Appliance cools
too quickly.
The temperature controller
is set at too high a level.
Select a lower setting “Setting the tempera-
ture” on page EN-11).
The appliance
doesn’t cool suffi-
ciently.
The temperature setting is
set too low.
Select a higher setting “Setting the tempera-
ture” on page EN-11).
Door not tightly closed or
door seal is not completely
tight.
Check the door seal “Checking and cleaning
the door seal” on page EN-18).
The appliance is near a
heat source.
Place insulation plate between the applianc-
es or change location.
Food has been stored
warm.
Only store cooled foods.
Too many goods frozen.
Maintain maximum freezing capacity. The
maximum freezing capacity in the event of a
fault is shown on the appliance’s type plate.
Thick ice layer in the freezer
compartment.
Defrost freezer compartment “Defrosting
and cleaning the inner compartment” on
page EN-18)
Troubleshooting table
Page EN-25
