Troubleshooting table
Page EN-19
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. This may
put your own and future users’ lives at risk. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off, in-
terior lighting can-
not be switched on.
No electricity to socket.
Check the socket with another appliance.
Check the fuse. Check if there has been a
mains failure.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior lighting can
be switched on.
Desired temperature has
been reached.
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically switches on.
Appliance cools
too quickly.
The temperature controller is
set at too high a level.
Select a lower setting (see ‘Setting the tem-
perature’ on page EN-10).
The appliance
doesn’t cool suffi-
ciently.
The temperature setting is
set too low.
Select a higher setting (see ‘Setting the tem-
perature’ on page EN-10).
Door not tightly closed or
door seal is not completely
tight.
See ‘Checking and cleaning the door seals’
on page EN-13.
The appliance is near a heat
source.
Place insulation plate between the applianc-
es or change location.
Appliance is standing in direct
sunlight.
Change its location.
Minimum distances not main-
tained (too short).
Ensure that minimum distances to walls and
other devices are upheld (see ‘Choosing a
suitable location’ on page EN-15).
Ambient temperature is too
low or too high.
Adjust the ambient temperature to the cli-
mate category (see ‘Product data sheet in
compliance with Regulation (EU) No. 1060/2010’
on page EN-23).
Compressor seems defective. Set the temperature controller to “7”. If the
compressor does not switch on within an
hour, please contact our Service department
(see page EN-21).
Troubleshooting table
