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Service department
Page EN-41
Service department
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
hanseatic Washer-dryer
HWD75T214DE
White
18978337
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
If you call out for customer service due to an operating error, you will incur charges, even during
the guarantee/warranty period.
Damage resulting from non-compliance with this manual unfortunately cannot be recognised.
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs, replacement parts
and accessories
You can prevent waste by having your defec-
tive appliances repaired. Please contact our
customer service regarding this.
Spare parts for your appliance are available
for a minimum period of ten years after the
last of the model has been placed on the mar-
ket.
Customers in Germany
• Please contact our
technical service department:
Phone +49 (0) 40 36 03 31 50
Customers in Austria
• Please contact your mail order company’s
customer service centre or product advice
centre.
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