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Should a problem occur, you can usually correct it quickly. Use the follow-
ing troubleshooting tips to resolve simple issues.
If you still encounter problems after trying these suggestions, consult your
hearing system professional.
Troubleshooting
Problem
Sound is weak.
System emits
whistling sound.
Sound is distorted.
System emits
signal tones.
System does not
work.
Possible Cause
Weak or dead battery
Dome/receiver mold
clogged.
Volume too low.
Improper positioning in ear.
Volume too high.
Clogged with wax or exces-
sive wax in ears.
Volume too high.
Weak battery.
Weak battery.
System is not turned on.
Weak battery.
Power-on-delay is active.
Possible Solution
Charge hearing systems.
Clean or change Dome/
receiver mold.
Increase volume (with remote
control). Change microphone
cover.
Try reinserting Dome/
receiver mold until it fits
securely.
Lower volume (with remote
control).
Clean Dome/receiver mold.
Lower volume (with remote
control).
Charge hearing systems.
Clean Dome/receiver mold.
Charge hearing systems.
Turn the hearing system on.
Charge hearing systems.
Wait 18 seconds and check
again.
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