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8960-01

Warning / Alert

Alert Message

Description / Solution

Solenoid driver fault

Solenoid driver fault!

Contact customer service.

Restart the module to determine if it will clear the fault (see
page 35). If not, contact your local dealer/distributor.

Gate valve motor fault

Gate valve motor fault!

Contact customer service

Restart the module to determine if it will clear the fault (see
page 35). If not, contact your local dealer/distributor.

Warnings / Alerts (continued)

Содержание 8960-01

Страница 1: ...reatment Module configurations 8972 Single Cell 8935 2 Cell Series 8936 3 Cell Series 8937 2 Cell Parallel 8938 3 Cell Parallel and 8939 3 Cell Series Parallel HPW Treatment Module have been evaluated...

Страница 2: ...8960 01 2 Document Revision Table Revision Date Section s Revised Description 01 05 01 2021 Initial Release...

Страница 3: ...ing 9 Warranty Terms of Use 9 Terms and Definitions 10 Module Specifications 11 Module Overview 13 Module Configurations 14 Media Types 16 Installation Start Up 17 Display Navigation Home Screen 18 Op...

Страница 4: ...en 24 Softener Settings 26 Filter Settings 29 Filters Screen 30 Adding Salt 31 Manual Operation 32 Module Diagnostics 34 Module Restart 35 Wi Fi Set up 36 Software Updates 39 Operational States 40 War...

Страница 5: ...your local dealer or distributor to determine proper settings for your use Prior to operating or servicing the module this manual must be read and understood Keep this and all associated documentation...

Страница 6: ...ing this device on a private well it is the responsibility of the user to have the well tested by a certified drinking water laboratory For continuous use of this device on a private well it is the re...

Страница 7: ...ING It is the user s responsibility to heed all alerts and warnings from the module concerning filter life from the onboard display and the mobile app as these replaceable treatment components are cri...

Страница 8: ...ct sunlight or extreme hot or cold temperatures The module requires an ambient temperature range of 35 to 120 degrees Fahrenheit This module has a non metallic valve system Installing it on metal plum...

Страница 9: ...nown to the State of California to cause cancer For more information go to www P65Warnings ca gov Warranty Terms of Use Please refer to the HANS Premium Water website for Terms of Sale and Warranty In...

Страница 10: ...f measure of calcium carbonate gpm Gallons per minute a unit of measure for flow Hardness The amount of dissolved Calcium and Magnesium in water in grains per gallon Media Water treatment raw material...

Страница 11: ...Peak Operation 3 Cell Series 12 gpm 25 psi pressure drop Operating Pressure 30 to 80 psi Operating Temperature Ambient 35 to 120 degrees F Electrical Requirements 120V 60 Hz single phase GFCI Electri...

Страница 12: ...ming correctly 8960 01 Specifications continued Grains x1000 Per Cell Capacity Per Cell Backwash Brine Fill Brine Draw Rapid Rinse Total Water per Regen Total Regen Cycle Time Salt Used per Regen Grai...

Страница 13: ...odule Overview Exploded view of the treatment module and identification of the various sub assemblies Total dry weight 3 cell without media 206 lbs Total dry weight 3 cell with media 598 lbs 13 8960 0...

Страница 14: ...to configure the module for capacity output flow and processing requirements based on the application 2 Cell Module For applications that require less capacity and flow than a 3 cell module or only r...

Страница 15: ...ough a single media type with higher output flow Series Configuration For cells in series water flows through the cells sequentially This allows multiple processing stages through different filter med...

Страница 16: ...68 750 lbs 160 ZeoSorb 1 25 cu ft 65 000 lbs A variety of media types are available for processing a wide range of water sources The following table lists the HANS Premium Water three digit media iden...

Страница 17: ...Installation should be performed by a qualified HANS trained technician Refer to the HANS Premium Water Treatment Module Installation Manual P N 8970 Available for download at www hanspremiumwater co...

Страница 18: ...s configured as softeners and filters as well as the total output Display Navigation Home Screen 18 The top banner is universal across all screens and shows detailed operating data for the module alon...

Страница 19: ...operational state for each cell 19 The module can also be placed into manual mode which allows the user to select the operational state or force a regeneration for a given cell From the home screen s...

Страница 20: ...The sensors screen provides detailed operational data for all the module sensors 20 From the home screen select sensors 8960 01 Flow rate is displayed for outlet flow only Sensors Screen...

Страница 21: ...vice screen is typically only used during installation and or service The device ID is in the center of the top banner The current software and control board versions are listed in the upper right cor...

Страница 22: ...screen provides the ability to set or manually adjust the on board clock 22 The module will not automatically adjust for daylight savings time From the home screen select service then time 8960 01 Tim...

Страница 23: ...n water source Water Hardness gpg Enter value based on inlet water test results in grains per gallon gpg Iron ppm Enter iron value based inlet water test results in part per million ppm Chlorine Chlor...

Страница 24: ...figured to run in parallel series or a combination of both Cell Configuration Select the button which corresponds to the number of cells present in the module the press next 2 Cell Two 2 pairs of tank...

Страница 25: ...configured based on the type of media used Cell Configuration Softener Resin bed designed for ion exchange using brine Filter Carbon Katalox ZeoSand ZeoSorb or similar media types designed for use wi...

Страница 26: ...ation Time Time of day that regeneration is set to occur Regen Anytime If not selecting a specific time for regen set to Yes When selected the module will regenerate as soon as the module capacity is...

Страница 27: ...rains per cell x1000 Selected value sets the capacity per cell This determines the amount of salt required for each regeneration The higher the grains per cell the larger the salt dose Capacity grains...

Страница 28: ...rine Fill Backwash Brine Draw Rapid Rinse Total time to regenerate a cell is based on the cell capacity and ranges from 31 to 111 minutes For more information on the preconfigured regeneration cycle t...

Страница 29: ...reen Select Filter Media Type Select the media code for the appropriate filter type A description of the media based on the selected code is listed below for reference Days between flushes Sets the fl...

Страница 30: ...including softeners will display capacity as not applicable n a Filter capacity can be reset upon filter media replacement by selecting the appropriate reset button for each cell Max gals The maximum...

Страница 31: ...t level is low Adding Salt 31 If salt is added without using this feature user will need to monitor salt level manually From the home screen select add salt 8960 01 Salt Level lbs Enter the amount wei...

Страница 32: ...to return to automatic operation mode and the button will return to gray From the home screen select operations 8960 01 Manual Operation Manual Operation 1 Press the manual button 2 Select the desired...

Страница 33: ...Press the button again to cancel the regeneration and the button will return to gray From the home screen select operation 8960 01 Manual Operation continued Manual Regeneration 1 Press the manual but...

Страница 34: ...ults related to the various line items 34 From the home screen select service then diagnostics Module Diagnostics 8960 01 This screen is typically used for service and or troubleshooting The total fau...

Страница 35: ...le can be restarted manually 35 From the home screen select service then diagnostics then restart system Pressing the restart system button will produce a secondary confirmation window The user may th...

Страница 36: ...one application 36 1 If you re a first time user create an account 2 Once logged in select Set Up New HANS Device 3 The app will direct the user to initialize Wi Fi set up on the HANS unit Download th...

Страница 37: ...he home screen of the module select menu then service then Press to setup Wi Fi 5 With the Wi Fi Set up initialized the upper left corner of the screen will show Listening as HANS 8960 01 Wi Fi Set up...

Страница 38: ...nd password 8 Verify connection to router and to cloud in upper left corner of the module screen 8960 01 Wi Fi Set up continued If properly connected to the router and cloud the upper left corner of t...

Страница 39: ...ally download and install software updates with the push of a button 39 From the home screen select service then OTA update OTA is an acronym for over the air Pressing the OTA button will produce a se...

Страница 40: ...aults The operational state is displayed at the center of the screen banner Operational States 40 While performing a regeneration the top banner will display the cell number and stage of regeneration...

Страница 41: ...hard minerals from the resin beads The hard minerals and brine are discharged to the drain Brine Fill Water flows into the brine tank and salt is dissolved into water Manual In manual operation mode...

Страница 42: ...alerts or warnings 42 The banner for the alerts screen is unique in that it displays Wi Fi connectivity device ID and electronic hardware information From the home screen select service then alerts 8...

Страница 43: ...cessary valves leading to the module are open If a valve is closed please open it to allow water to flow Make sure the inlet water is not leaking If you have a well check for proper pressure in the we...

Страница 44: ...Restart the module to determine if it will clear the fault see page 35 If not contact your local dealer distributor Gate valve motor fault Gate valve motor fault Contact customer service Restart the m...

Страница 45: ...seconds and reconnect power If a power cycle does not fix the issue contact your local dealer distributor 2 Low inlet pressure Confirm inlet water supply has been restored If pressure is present in th...

Страница 46: ...8960 01 46 P N 8960 01 HANS Premium Water 26700 Haggerty Road Farmington Hills MI 48331 833 333 4267 Treatment Module Owner s Manual...

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