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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 16, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets and showers consist of very different materials to comply with the needs of the market
with regard to design and functionality.
To avoid damage and returns, it is necessary to consider certain criteria when cleaning.
When cleaning fittings and showers, keep the following in mind:
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Only use cleaning materials intended for this purpose.
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Never use cleaning materials which contain hydrochloric acid, formic acid, chlorine pale lye or acetic acid, as
they cause considerable damage.
•
Phosphoric acidic cleaners are only conditionally applicable.
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Do not mix cleaning products, unless instructed to do so by the cleaning material manufacturer.
•
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge
pads, or micro fiber cloths.
•
Always follow the instructions provided by the manufacturer of the cleaning product.
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Be sure to use the correct amount of cleaner, and leave it in contact with the fitting for the correct amount of time.
•
The buildup of limescale and hard water spots should be prevented by regular cleaning.
•
When using spray cleaners, spray first onto a soft cloth or sponge; never directly onto the fitting, as drops could
enter openings and gaps and cause damage.
•
After cleaning, rinse the fitting thoroughly with clean water to remove any cleaner residue.
•
The use of steam cleaners is not permitted. The high temperatures can damage fittings.
Important
Residues of liquid soaps, shampoos and shower foams can also cause damage, so rinse with clean water after using.
Please note: If the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced, otherwise this could cause an injury.
Damage caused by improper treatment is not covered by our warranty.