1
Warranty
You have purchased a quality product from Hansgrohe. All parts which show any kind of fault as far as
construction, material or assembly are concerned within the first 24 months after installation, we will repair
or exchange the part in question free of charge. Faulty items become our property.
We do not grant warranty for faults caused by:
unsuitable or improper use; incorrect assembly; installation started and/or completed by a non-qualified
plumber, natural wear out, improper or careless treatment, lack of maintenance; unsuitable usage;
chemical, electro-chemical or electrical influences.
Trouble Shooting
Fault
Cause
Remedy
Insufficient water
- Shower filter seal dirty
- Non return valve didn’t move
back
- Clean filter seal between show-
er and hose
- Exchange non return valves
Mixer stiff
- Cartridge defective,calcified
- Exchange cartridge
Mixer dripping
- Cartridge defective
- Exchange cartridge
Hot water temperature too low
- Hot water limiter incorrectly set - Set hot water limiter
Instantaneous heater didn’t work - Flow limiter in handshower isn’t
removed
- Filter are dirty
- Non return valve didn’t move
back
- Remove flow limiter
- Clean the filter/exchange filter
- Exchange non return valves
Hansgrohe · Units D1 & D2 Sandown Park · Trading Estate Royal Mills · Esher Surrey KT10 8BL · Technical Hotline 0870 770 1975
E-Mail: [email protected] · Internet: www.hansgrohe.com
4/2008 9.04640.01
Technical Hotline
0 870 7701975
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