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LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If
you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends
for as long as you own the product and the home in which the product is originally installed. If you purchased the product for use
primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with
respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration, or () the use of abrasive or caustic cleaning agents or “no-rinse” cleaning
products, or the use of the product in any manner contrary to the product instructions. (3) Conditions in the home such as exces-
sive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or
reinstallation of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation
of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
149 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 149
Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING
MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may
be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in
court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to
installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If
you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or
write to us or call us toll-free at 800 334 0455.
