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37
TROUBLESHOOTING GUIDE
SYMPTOMS
PROBLEM
SOLUTION
Slow response/
excessive drift.
Dirty pH electrode. Clean the electrode and
then soak the tip in HI7061
or HI8061 for 30 minutes.
Readings fluctuate
up and down
(noise).
Clogged/dirty junc‑
tion. Low electrolyte
level (refillable
electrodes only).
Clean the electrode.
Refill with fresh solution (for
refillable electrodes only).
Check cable and connectors.
The meter does not
accept the buffer
solution for
calibration.
Dirty electrode or
contaminated buffer.
Follow the cleaning
procedure. If still no results,
replace the electrode.
Replace buffer.
If the display
shows: “pH” and “
‑2.00” or “16.00”
blinking.
Out of range in the
pH scale.
a) Verify that the electrode
is connected.
b) Verify that the shipping
cap has been removed.
c) Recalibrate the meter.
d) Make sure the pH sample
is in the specified range.
e) Check electrolyte level
and general state of the
electrode.
If the display
shows: “mV”
and “‑2000” or
“2000” blinking.
Out of range in the
mV scale.
Verify that the electrode is
connected.
The meter does not
work with the
temperature probe.
Broken temperature
probe. Wrong
temperature probe
used.
Replace the temperature
probe.
The meter fails to
calibrate or gives
faulty readings.
Broken pH electrode. Replace the electrode.
At startup the meter
displays all LCD
tags permanently.
One of the keys is
stuck.
Check the keyboard or
contact the vendor.
“Err xx” error
message displayed.
Internal error.
Power off the meter and
then power it on. If the error
persists, contact the vendor.