16
Troubleshooting
If you encounter problems using the AP-450, review the Troubleshooting chart.
Troubleshooting Chart
Use t
he Fault column to locate the fault you’ve encountered, then complete the recommended
solution in the adjacent column on the row.
If you cannot find the fault or the recommended solution does not correct the problem,
immediately contact your local Handicare authorized dealer for service.
Fault
Recommended Solution
The Hand Control of the
lift has become
disengaged.
Refer to
Attach the Hand Control to the Lift
on page 6.
If this does not correct the problem, contact your local authorized
dealer immediately to check the lift and ensure proper continued
operation.
The Hand Control LCD
does not Turn On even
after pressing Hand
Control buttons.
Ensure that Hand Control is properly connected (see Attach the
on page 6).
Ensure the Emergency Stop Switch is set to ON
Ensure the lift is charged; refer
If this does not correct the problem, contact your local authorized
dealer immediately to check the lift and ensure proper continued
operation.
The Hand Control LCD
turns On after pressing
Hand Control buttons but
lift does not move.
Ensure the Hand Control charger is not connected to the lift
—
the lift
will not move when Hand Control charger is connected. If this does
not correct the problem, contact your local authorized dealer
immediately to check the lift and ensure proper continued
operation.
The lift does not operate
up or down even when
the Hand Control is
properly connected and
Hand Control LCD is On.
The indicator light on the control panel located on the front side of
the lift should be green. Press the Up/Down arrow buttons or any
colored button on the Hand Control. This should activate the lift and
the indicator light turn green.
If the lift still does not function, the batteries may be low and require
charging. Refer to
5 and charge the lift for
at least one hour, then try to raise or lower the carry bar.
If this does not correct the problem, contact your local authorized
dealer immediately so that the lift can be checked to ensure proper
continued operation.
The green light on the
front side of the lift is On
and Hand Control LCD is
On but the lift does not
operate in the DOWN
direction.
There is a built-in slack tape detector in the lift. This may be
sensitive. Apply weight to the lift while pressing the Down button. If
this corrects the problem temporarily but not permanently, contact
your local authorized dealer immediately to check the lift and ensure
proper continued operation.