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Troubleshooting Guide
Troubleshooting Guide
Error codes are shown on the main display for 2 seconds. The program then returns automatically to the
weighing mode
.
Display
Cause
Solution
No
segments appear on the
display
No AC power is available
The power supply is not
plugged in
Check the AC power supply
Plug in the power supply
The load exceeds the balance
capacity
Unload the balance
Something is touching the
weighing pan
Move the object that is
touching the weighing pan
E11
Calibrate weight is wrong
Load on poise to recalibrate
E12
Calibrate weight is unstable
Eliminate the unstable factor,
then recalibrate
E22
poise weight not enough
Load on enough poise to
weighing
The maximum capacity
less than the data list in the
Technical specification
Switch on the balance without
the weighing pan on
Place the weighing pan and then
restart the balance with press
[
]
The weight readout
Is obviously wrong
The balance was not calibrated/
adjusted before weighing
The balance was not zeroed
before weighing
Calibrate/adjust the balance
Zero the balance before weighing
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