Please Note
- Burning Corn or Grains - Burning corn or other grains creates a harsher environment than burning wood pellets. The sugar in corn
turns to acid during the combustion process and erodes certain components at a faster rate. The burn pot liner and the agitator in your Multi - Fuel
stove is a consumable item when burning corn or other grains, and not covered under warranty. We expect that these components will last a couple
of burn seasons but due to the wide variety and quality of grains we are not able to accurately predict how long they will last.
Hampton GC60 Cast Pellet Stove Owner’s Manual
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FPI is the manufacturer of the Hampton line of pellet heating products. At FPI, our commitment to the highest level of quality and
customer service is the most important thing we do. Each Hampton stove is built on a tradition of using only the finest materials and
is backed by our Exclusive Lifetime Limited Warranty to the original purchaser. With Hampton, you’re not just buying a stove, you’re
buying a company with years of unequalled performance and quality.
limited lifetime Warranty:
Under this warranty, FPI covers the fireplace or stove body and accessories against defects in materials and workmanship, for part
repair or replacement for the first seven (7) years and limited labour for the first two (2) years to the original purchaser. This Warranty
covers: Firebox, Heat Exchanger, Burn Pot, Firebox Panels, Ceramic Glass, Pedestals, Panels, Legs, Log Sets and Door Assembly.
Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.
limited three (3) Year Warranty
Under this warranty, FPI covers the Burn Pot Liner against defects in materials and workmanship, for part repair or replacement for
the first three (3) years and limited labour for the first two (2) years to the original purchaser. Please see the exclusions and limitation
section below as certain restrictions and exclusions apply to this warranty.
limited two (2) Year Warranty:
Under this warranty, FPI covers: Auger Motor, Circuit Board, Timers, Temp Sensors, Blowers, Vacuum Switch and Wire Harness,
against defects in materials and workmanship, for part repair or replacement for the first two (2) years and limited labour for the first
two (2) years to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions
apply to this warranty.
limited one (1) Year Warranty:
Under this warranty, FPI covers the Ignitor and all exterior surface finishes against defects in materials and workmanship, for part
repair or replacement and limited labour for the first (1) year to the original purchaser. Please see the exclusions and limitation section
below as certain restrictions and exclusions apply to this warranty.
Here is how our Warranty works
If you have any concerns with your Hampton product please contact the dealer where you purchased the fireplace or stove. Your
dealer shall make all claims in writing in reference to this warranty policy. Any and all parts and service will be handled through the
selling dealer.
to the dealer
When filling out a warranty claim please complete the following information on an official warranty claim form:
Customer information: Name, address and telephone number of purchaser and date of purchase.
Dealer information: Date of installation, name of installer and dealer, serial number of the appliance, nature of complaint, defects or
malfunction, description and part numbers of any parts replaced.
To the Distributor
Sign and verify that work and information are correct.
WarrantY
